1、concerning A company wrote to you on 23 July. They wanted to know if you sell photocopiers.Thank you for your letter of 23 July, asking if we sell photocopiers.A man wrote to you on 18 December. He wanted employment with your company. He also sent his curriculum vitae.We have received your letter of
2、 18 December, enclosing your curriculum vitae.A company sent you a fax on 3 June. They wanted to know if you were going to the marketing conference in London.Thank you for your fax of 3 June, asking if I was going to the marketing conference in London.A woman telephoned you this morning. She wanted
3、to know if her order No. 599 had arrived.Thank you for your telephone call this morning concerning the order No. 599.3.信件的结尾：一般结尾：I look forward to receiving your reply/order/products/ect.Looking forward to hearing from you.如果你在信件中提供了信息：I hope that this information will help you.Please contact me if
4、 you need any further information.Please feel free to contact me if you have any further questions.Please let me know if you need any further information.4.引入主题：With refere nee to Further to With regard to I am writing in eonneetion with 注：引入主题的句子可以被写在信件的开头，但 with regard to 不能用于信件的开 头。 （how would yo
5、u start a letter about eaeh of the following?）an invoice （No. 679） for a photocopierWith reference to Invoice No. 679, we regret to tell you that the product arrived in bad condition.a meeting you had with the addressee on Jan. 16thFurther to the meeting on 16 January, I am delighted to tell you tha
6、t we are now able to give you a special offer for our Peach Series computer.an advertisement in the times newspaperI am writing in connection with the advertisement in the times newspaper yesterday.an application for a post as secretary in your companyI am writing in connection with your application
7、 for a post as secretary in our company.a fax order for six computers that you received todaywith reference to your fax order for six computer, I regret to tell you that they are out of stock at present.5.告知好、坏消息：好消息：I am pleaseddelightedhappy to tellinformadvise you that 坏消息：I regretam sorry to tel
8、ladvise you thatWe regret that （complete these sentences using phrases for referring and giving good or bad news.）a. your order for some cupboards, we have had to increase the price.b. your application for a post as secretary, that we would like you to start work as soon as possible.c. your applicat
9、ion for a post assecretary, that you were not successful.d. our telephone conversation thismorning, that your car is now ready for youto collect.6.说明你所能做的和不能做的：We are unable to We are able to We have been forced to You cannot lower your prices.We regret that we are unable to reduce out prices.You ha
10、ve had to raise your prices because the government has increased the sales tax.We have been forced to raise our prices because the government has increased the sales tax.However, you can give them a discount of 5% if their order is for more than $8,000.We are able to give you a discount of 5% if you
11、r order is more than $8,000.With regard to their second question, you cannot accept payment in Egyptian pounds but you can accept US dollars or Euros.We are sorry that we are unable to accept payments in Egyptian pounds but we are able to accept US dollars or Euros.7.说明原因：This is owi ng to due to a
12、result of because of the factowing to通常用于不好的消息。如果想在原因中使用动词，请加上 that 的从句。increase prices - fall of the dollarWe have been force to increase our prices. This is owing to the fall of the dollar.Delay the delivery of the goods - strike by airline pilotsWe have been forced to delay the delivery of the go
13、ods. This is owing to the strike by airline pilots.Increase all salaries by 10% - rise in salesWe are able to increase all salaries by 10%. This is the result of a big rise in sales.Cut all salaries by 10% - fall in salesWe have been forced to cut all salaries by 10%. This is due to the fact that th
14、ere has been a fall in sales in the past ten months.Cannot deliver your new order - we have not received your payment fro the last orderWe regret that we are unable to deliver your new order immediately. This is owing to the fact that we have not received your payment for the last order.Cancel the m
15、eeting - a lot of staff have been illWe have been forced to cancel the meeting. This is because some members of our staff have been ill.8.请求采取行动：Please could you We would be grateful if you could We would be appreciate it if you could as soon as possible.without delay.immediately. please could you 是
16、最直接的方式。在要求一些一般性的事情时，可以使用这 种表达。You have seen an advertisement in the newspaper for a post as office manger. You want an application form.I would appreciate it if you could send me an application form.The photocopier in your office has broken down. You want to have it repaired, quickly.We would be gra
17、teful if you could send a repairman to fix our photocopier as soon as possible.You have moved your office and you want the post office to forward your letters to your new address.Please could you forward my letters to my new address.You want the telephone company to put another telephone in your off
18、ice. You need it urgently.We would appreciate it if you could put another telephone in our office immediately.You have written to a company and you want them to reply quickly.I would be grateful if you could give us a reply quickly.9.抱歉：We must apologize for We apologize for We are extremely sorry f
19、or以上句型后请使用动词 ing 形式。以上句型中的 for 可以换成 that ，然后用从句表达。一般来说，解释产生问题的原因，然后在信的结尾处再次表达歉意。再次抱歉：Please accept our apologies once again.We hope that this has not caused you any inconvenience.With apologies once again.10.要求提供信息：Please could youWe would be grateful if you couldWe would appreciate it if you could
20、give us further details about .inform us （about/if） let us know （ about/if ） We would like to know （ about/if ） 如果需要特别重要的信息，可以在以上句型前使用： in particular 。You wrote a letter to someone and they haven t replied. You want to know ifthey received the letter.We would be grateful if you could let us know if
21、the letter has reached you.A businessman is going to your country. He wants you to get a visa for him. You need all the details about his passport （his nationality, date of birth, where his passport was issued, and when it expires）.Please could you give details about your passport. I would like to k
22、now your nationality, date of birth, where your passport was issued and when it expires.You want to know about the same businessman s flight （flight number, date and time of arrival）.In particular, I would like to know your flight number, date and time of arrival.11.轻度抱怨：Unfortunately, + 表示 somethin
23、g is wrong 的句子A company has sent you a bill for the wrong goods.Unfortunately you sent us a bill for the wrong goods. Please could you send us a correct bill as soon as possible.Your new photocopier has broken down. You have to write to the company who sold it to you.Unfortunately our new photocopie
24、r has broken down. Please could you send a repairman to fix it for us as soon as possible.Two temporary secretaries do not speak English. You have to write to the agency who sent them to you.Unfortunately two temporary secretaries you recommended to us do not speak English. We would be grateful if y
25、ou could recommend two more who could speak English.You keep receiving letters for someone else. You have to write to the post office.Unfortunately I keep receiving letters for someone else. Please could you make the address clear before you deliver letters every day.12.提醒某人对某事的注意：I should like to d
26、raw your atte ntio n to （the fact that） I should like to point out that 如果你提醒的事情对方已经知道 （你想表达你的生气 ）：I should like to remind you that I hope that it is not necessary to remind you that One of your staff keeps parking his car in front of the main door, the space which is reserved for the MD.I should li
27、ke to remind you that the space in front of the main door is reserved for the MD.Someone is interested in purchasing a large quantity of your simplex cameras. Tell him about 25% discount for large orders.I should like t draw your attention to the fact that we offer about 25% discount for larger orde
28、rs.One of your staff arrives half an hour late for work every day. （She should start at 9.30.）I hope that it is not necessary to remind you that work start at 9: 30 every day.Someone is interested in your products. Tell him that you guarantee that your prices are the largest in the country.I should
29、like to point out that we guarantee that all prices are the lowest in the country.13.要求某人采取行动：We must insist that DO （DO 指动词原型）请注意这一句型和句型 8 的区别。We must insist that you deliver the goods immediately.Unless If （not） We will be forced to （What warnings would you give these people?A company that has not paid your billUnless y
