1、作文作文例题： You are a manager at an auditors called Golding & Co. Your company has just merged with a competitor to become MasonGolding. You have been asked to inform staff of the change of name. Write a memo of 40 - 50 words:* informing staff of the new name* telling them when to start using the new na
2、me* asking staff to use only the new name after that time.收购与兼并 merger and aquisition范文：As a result of our merger with Mason&Co., the name of our company will be changed MasonGolding. Please start to use the new name on 1 March 2006. You are reminded that only the new name can be used from then on.r
3、emind/ advise总结：告知用词tell notify mention express inform explain note report adviseI am writing to tell/inform you that.I am writing to explain. (tell your boss why you cannot attend)I am writing to express (my regret)例题You are the training manager of a company which has won a large export order. You
4、have been asked to organise foreign language training for some of your staff.Write a memo to staff: explaining why the courses are necessary saying which members of staff should attend announcing when the courses will startWrite 40-50 words on a separate sheet.范文To: All staffFrom: the Training Manag
5、erDate: 1 March 2005Subject: A Foreign Language Training CourseI was asked to organise a foreign language training course because of the large export order we received recently. It will start on 15 March and will last 2 weeks. Those who will deal with orders should attend this course.2 布置安排类 You are
6、 Head of Research for an international car manufacturer. You have to make an urgent trip tomorrow to visit Pierre Blanco, a colleague who works for a subsidiary. Write a memo of 40-50 words to your secretary: telling her who you are going to see and when asking her to book flight tickets and accommo
7、dation telling her what work you would like her to do in your absence. Write on your Answer Sheet.subsidiary, parent company, holding company, affiliate, branch, headquarters, representative office范文：I need to have an urgent meeting with Pierre Blanco of our Paris office tomorrow. Please book a retu
8、rn ticket to Paris and a hotel room for me as soon as possible. During my absence, please keep me informed of the progress of the project. If there is anything urgent, give me a phone call.询问信息类例5You are the factory manager of a car company. You are waiting for urgently needed components from your p
9、urchasing department.Write a note to Mr Grayson, the Assistant Purchasing Manager:enquiring about the reason for the delay;stating when the components are needed;suggesting a meeting to discuss future deliveries.Write 40 - 50 words on your Answer Sheet.范文I am writing to enquire about the reason of t
10、he late delivery of the ordered components. We need the components by next Monday. In order to smooth our cooperation, I suggest that we have a meeting to discuss future deliveries.4 征求意见类例文You are a Project Team Leader. You have had to postpone your next project meeting because some of the members
11、of your team will be abroad.Write a memo of 40-50 words to your project team:informing them of the postponing and giving the reasonstating a new date and time for the meetingrequesting suggestions for the agenda.Write on your Answer Sheet.词汇：postpone; delayagenda, schedule, timetable范文I am writing t
12、o inform you that the next project meeting will be postponed. Because several team members will be abroad for another project, we will hold our next meeting on 1 August, starting from 9am. Please let me know if you have any suggestions as to the agenda of the meeting.最后一句话可以替换为：Do you have any sugge
13、stions regarding the schedule?I welcome your suggestions concerning the timetable.5 求助申请类例题You have lost your calculator, and you want to order a new one. You need to make a written request to your supervisor, Ann Ray.Write a memo to her saying that you need a replacement explaining what happened to
14、 the old one asking her to approve the requestWrite about 40-50 words.范文I am writing to apply for a replacement calculator. I found the old one missing after the client meeting yesterday. As a calculator is essential to my daily work, could you kindly approve this request?例题You would like to go to a
15、 seminar on presentation skills.Write an email to your line manager: requesting time off work to go to the seminar saying when the seminar is explaining why you want to goWrite 40-50 words on a separate sheet.词汇：line and staff management, line manager, staff manager句型：May I have your permission to d
16、o sth?范文To: Nick JohnsonSubject: Presentation Skills SeminarI would like to attend a seminar on 3 April.It is about presentation skills. Since I have to make many presentations to customers, this seminar will be very useful.Could you tell me if its possible to take time off work to attend this semin
17、ar?ThanksAngela6 推荐建议类例题Your companys Sales Department has asked you to give a talk next Friday on your most recent project.Write an email to Mrs Jay in the Sales Department: agreeing to give the talk and suggesting a time saying what equipment you will need requesting information about the particip
18、ants.Write 40-50 words on a separate sheet.句型：I think. Why not. Shall we. I suggest.总结用法：总结suggest用法suggestsuggest doing sthsuggest eg suggest a holidysuggest that sb do sthrecommendrecommend recommend some articlesrecommend to sb (eg a friend)recommend doing sth (eg putting another board up)recomme
19、nd that sb do sth范文To: Anna JaySubject: Talk Next FridayI would like to give the talk suggested by you and I think 9.30am, after the break, would be the perfect time.Required equipment: - Overhead Project- Flipchart with PensPlease give me some information about the people participating.Renate二）常用句型
20、普通结尾：I look forward to receive your reply/order/products/etc.期待收到你的答复，定单，产品等Looking forward to hearing from you. 期待你的来信提供消息类邮件的结尾I hope that this information will help you.期待这些消息会对你有所帮助。Please contact me if you need any further information. 如果需要更多的信息，请你与我联系Please do not hesitate to contact me if you
21、 are need any further information. 如果需要更多，请随时联系我Please feel free to contact me if you have any further questions. 有什么问题，请有我联络。Please let me know if you need any further information. 如果需要更多的信息，请告诉我。道歉信结尾Please accept our apologies once again. 请接受我们的歉意We hope that this has not caused you any in conven
22、ience. 我们希望这不会给你造成不便。私人商业信函，即关系比较非正式开头：Thank you for your letter/telephone call/telex/fax. 很感激你的来信/来电/电传/传真。It was a pleasure to (meet you at/on) 很荣幸在 时间/地点与你见面。It was good to （see you again at/on）很高兴在时间/地点再次见到你。 (hear from you again) 很高兴再次收到你的来信。It was a pity that ( we did not have more time to tal
23、k at/on) 很遗憾我们上次没有更多的时间讨论I am sorry that ( I missed you when you visited my office) 很遗憾你来我办公室时，我没能见到你。如果需要，可以在上述四个形式之后加上说过或者没有说过的话，It was good to talk to you on the telephone today. I was sorry to hear that you had not been so well. 今天能够在电话里和你交谈，真是太好了。听说你病了，我很难过。（It was pity that I missed you when y
24、ou visited my office last week. I would have liked to have heard all your news. 很遗憾，上周你来我办公室时， 我没能见到你。 我很乐意听到有关你们的任何消息。信件主体要求提供消息：I was wondering if you could help me. 我不知道你是否能帮我。提供消息：I thought you might be interested to hear that 我想你可能会对感兴趣。抱怨：I am afraid we have a small problem. 恐怕我们有个问题告知坏消息：I am
25、 afraid I have some bad news. 恐怕，有些坏消息。结尾I look forward to seeing you again next time I am in 我期待着下次我在时，与你见面。If ever you are in London, please give me a ring or call in. 来伦敦时，给我打电话或来我公司坐坐。Please give my regard to Dianna Smith. 请替我向Dianna问好。Please pass my best wishes to Mr. Lund. I hope that he has n
26、ow recovered from the flu. 请向兰德先生问好。我希望他早日康复投诉信结构：投诉事由详述事件/投诉理由提出要求常用句型：Letters of complaintI am writing to complain about I am not satisfied with I must therefore insist that 例题 You recently attended a one-day training course on health and safety. You were disappointed with the course and you have
27、decided to write a letter of complaint to the training company. Read the advertisement below, which gives details of the course. You have already made some notes on the advertisement. Then, using all your handwritten notes, write your letter to Moira Geddings at GBG Certification Services. Do not in
28、clude postal addresses. Write 120-140 words on a separate sheet.范文Dear Mrs Geddings,I write regarding a training course on health and safety which I attended 27 November.When I booked this course, I chose your company as it came highly recommended and the courses seemed to be of a high standard. I w
29、as promised an experienced trainer but unfortunately he was sick and the replacement was not as good as expected. Regarding the information packs these were only a pile of loose photocopies, which was not promised. The class was supposed to be about 8 people but in mine there were about 15. Finally,
30、 I should make it clear that the class started 1 hour late, and the lunch that was served, was cold.I am sure you can understand my disappointment. I would therefore be glad if you could investigate this matter.I look forward to hearing from you.Yours sincerely,Lisa KostevskaCabin Attendant索赔：compen
31、sate, indemnify, refund, apologise投诉信范文：Dear Sir or MadamI am writing to complain about your Tour 5210 to Mexico on 15 June.The quality of the food in the hotels was terrible and everybody in our group was sick most of the time. I would like to remind you of the fact that your advertisement said “superior hotels and fantastic food all the way”.We must insist, therefore, that you refund at least 10% of our money as compensation.If we do not receive adequate compensation within 7 days, we will be
