国家开放大学电大《管理英语4》网络核心课形考网考作业及答案.docx

国家开放大学电大《管理英语4》网络核心课形考网考作业及答案.docx

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国家开放大学电大《管理英语4》网络核心课形考网考作业及答案

2020年最新国家开放大学电大《管理英语4》网络核心课形考网考作业及答案

单元自测1

第一套

一、选择填空题（每题10分，共5题）

题目1

—Thisprojectistoobigformetofinishontime.

选择一项：

C.I'llgiveyouahand

题目2

—Ithinkthingshavebeenabitdifficultforusthelastcoupleofmonths.

—__________.We'vebeenworkinghard,butstillgettingbehind.

选择一项：

A.You'reright

题目3

AT&Tfoundthatemployeeswithbetterplanninganddecision-makingskillswere______tobepromotedintomanagementjobs.

选择一项：

A.morelikely

题目4

TheHumanResourceManagingDepartmentatHondaisgivenspecificinstructions______employthebestpossibleworkers.

选择一项：

C.onhowto

题目5

Theresponsibilitiesinhandbook______thatmanagershavetobeconcernedwithefficiencyandeffectivenessintheworkprocess.

选择一项：

B.indicate

题目6

二、阅读理解：

根据文章内容，判断正误（共50分）。

WhoKilledNokia?

　　Nokiaexecutivesattemptedtoexplainitsfallfromthetopofthesmartphonepyramidwiththreefactors:

1）thatNokiawastechnicallyinferiortoApple,2）thatthecompanywascomplacentand3）thatitsleadersdidn'tseethedisruptiveiPhonecoming.

　　Ithasalsobeenarguedthatitwasnoneoftheabove.Nokialostthesmartphonebattlebecauseofdivergentsharedfearsamongthecompany'smiddleandtopmanagerswhichledtocompany-wideinertiathatleftitpowerlesstorespondtoApple'sgame.

　　Basedonthefindingsofanin-depthinvestigationand76interviewswithtopandmiddlemanagers,engineersandexternalexperts,theresearchersdiscoveredacultureoffearduetotemperamentalleadersandthatfrightenedmiddlemanagerswerescaredoftellingthetruth.

　　Thefearthatfrozethecompanycamefromtwoplaces.First,thecompany'stopmanagershadaterrifyingreputation.SomemembersofNokia'sboardandtopmanagementweredescribedas“extremelytemperamental”andtheyregularlyshoutedatpeople“atthetopoftheirlungs”.Itwasverydifficulttotellthemthingstheydidn'twanttohear.Secondly,topmanagerswereafraidoftheexternalenvironmentandnotmeetingtheirquarterlytargets,whichalsoimpactedhowtheytreatedmiddlemanagers.

　　Topmanagersthusmademiddlemanagersafraidofdisappointingthem.Middlemanagersweretoldthattheywerenotambitiousenoughtomeettopmanagers'goals.

　　Fearingthereactionsoftopmanagers,middlemanagersremainedsilentorprovidedoptimistic,filteredinformation.Thus,middlemanagersdirectlyliedtotopmanagement.

　　Worse,acultureofstatusinsideNokiamadeeveryonewanttoholdontovestedpowerforfearofresourcesbeingallocatedelsewhereiftheydeliveredbadnewsorshowedthattheywerenotboldorambitiousenoughtoundertakechallengingassignments.

　　Beyondverbalpressure,topmanagersalsoappliedpressureforfasterperformanceinpersonnelselection.Thisledmiddlemanagerstooverpromiseandunderdeliver.Onemiddlemanagertoldusthat“youcangetresourcesbypromisingsomethingearlier,orpromisingalot.It'ssaleswork.”

　　Whilemodestfearmightbehealthyformotivation,abusingitcanbelikeoverusingadrug,whichrisksgeneratingharmfulsideeffects.Toreducethisrisk,leadersshouldcoordinatewiththevariedemotionsofthestaff.Nokia'stopmanagersshouldhaveencouragedsafedialogue,internalcoordinationandfeedbacktounderstandthetrueemotionintheorganization.

操作提示：

正确选T，错误选F。

1.NokialostthesmartphonebattlebecauseitstechnologyisnotasgoodasthatofApple.F

2.Nokia'smiddlemanagerswerefranktotellthetruth,butthetoponesdidn'tlistentothem.F

3.Nokia'stopmanagersweretoomoodytohearanythinggoodbutharsh.T

4.MiddlemanagersinNokiadeliveredresultsmorethantheypromisedearlier.F

5.Nokia'stopmanagersshouldhavehadbetterconversationtechniquestoencourageinternalcoordinationandtruth.T

第二套

一、选择填空题（每题10分，共5题）

—Couldyougiveusaspeechonmanagementfunctionssomedaythisweek?

选择一项：

C.I'dloveto,butI'mbusythisweek

题目2

—Wecouldletsomeofthestaffworkfromhome.________________?

—That'sagoodidea.

选择一项：

B.Whatdoyouthinkofit

题目3

______hisangertheemployeescalledhimMr.Thunder,buttheylovedhim.

选择一项：

A.Dueto

题目4

Itisthroughenthusiasmandquietintensity______wetransformcreativityandvisionintothetechnologies.

选择一项：

A.that

题目5

Theresponsibilitiesinhandbook______thatmanagershavetobeconcernedwithefficiencyandeffectivenessintheworkprocess.

选择一项：

B.indicate

题目6

二、听力理解：

听录音，选择最佳答案（共50分）。

操作提示：

通过下拉选项框，选择答案。

1.WhatkindofroleisMelindatakingonforherjob?

C.Projectcoordinator.

2.HowlongwillMelindabetrainedforhernewrole?

B.Halfamonth.

3.HowoftenshouldMelindareporttotheboardontheprogressoftheproject?

A.Onceamonth.

4.WhatkindofcontractcanMelindasignwithoutsidecontractors?

B.Standardtemporary-workercontract.

5.WhichonedoesNOTbelongtoMelinda'sresponsibilities?

A.Formulatetheindustrystandardofpayment.

单元自测2

第一套

一、选择填空题（每题10分，共5题）

题目1

—____________________identifytheproblemsthathavebeenoccurring?

—Well,asyouknow,theproblemswehadwithGarycausedalotoffrictionamongtheteam.

选择一项：

C.Areyouableto

题目2

—Ifyoucan'tsaywhatyou'vecometosayatthemeeting,what'sthepoint?

—____________________,butIthinkyoumightneedtochangeyourapproachsomewhat.

选择一项：

B.Icanseethat

题目3

WhenthemessagefinallyreachedtheCommandCenter,it__________“mutated”tobecome—“Sendthreeandfour-pence,we'regoingtoadance.”

选择一项：

B.had

题目4

EverytimeItriedtosaysomething,hewould______tosomethingelse.

选择一项：

B.moveon

题目5

Ifdemandisrisingbutthefirm__________fromcommunicationfailure,thenstockswillfallandtherewillbeunderstaffing.

选择一项：

C.issuffering

题目6

二、阅读理解：

根据文章内容，判断正误（共50分）。

HabitsofHighlyEffectiveCommunicators

　　It'snosecretthatgoodleadersarealsogoodcommunicators.Indeed,communicationandleadershipareinextricablytied.Howcanyougalvanize,inspireorguideothersifyoudon'tcommunicateinaclear,credibleandauthenticway?

Hereare5essentialcommunicationpracticesofeffectiveleaders:

　　1.Mindthesay-dogap.Trustisthebedrockofeffectiveleadership–yourbehaviorisyoursinglegreatestmodeofcommunication,anditmustbecongruentwithwhatyousay.Ifyouractionsdon'talignwithyourwords,youarestoringuptroubleforthefuture.

　　2.Makethecomplexsimple.Effectiveleadersdistillcomplexthoughtsandstrategiesintosimple,memorabletermsthatcolleaguesandcustomerscangraspandactupon.Themostimportantthingistoclarifywhatyouwanttosay,lookoutfortechnicaljargonandavoidbusinessspeak,whichaddcomplexity.Saywhatyoumeaninasfewwordsaspossible.

　　3.Findyourownvoice.Uselanguagethat'sdistinctlyyourown;letyourvaluescomethroughinyourcommunication.Correctuseoflanguageandgrammarareimportant,ofcourse,butdon'tbecomeoverlyfixatedoneloquenceforeloquence'ssake;concentrateonbeingdistinctandreal.Peoplewantreal,peoplerespectreal,peoplefollowreal.

　　4.BevisibleVisibilityisaboutlettingyourkeystakeholdersgetafeelforwhoyouareandwhatyoucareabout.Don'thidebehindacomputerandonlyinteractwithpeopleelectronically–seethemfacetofaceandvoicetovoice,andinteractwiththeminareal,substantialway.Intoday'senvironment,wherepeopleareoftenburnedout,it'simportantforemployeestohaveapersonalconnectionwithyouandtheworkyoubelievein.Showthepeoplethatworkforyouthatyou'reengagedandthatyoucareaboutthemandtheirwork.

　　5.Listenwithyoureyesaswellasyourears.Effectivecommunicationisatwo-wayprocess,andgoodleadersknowhowtoaskgoodquestions,andthenlistenwithboththeireyesandtheirears.Becauseyouareinapositionofauthority,othersmaybereluctanttoexpresstheirrealopinionstoyoudirectly.Youwon'talwaysgetdirectfeedback,soyouneedtoalsobeabletoreadbetweenthelinesandlookforthenon-verbalcues.

操作提示：

正确选T，错误选F。

1.Communicationandleadershipdon'talwaysgohandinhand.F

2.Thesay-dogaphappenswhenpeoplemisunderstandtheirleader'sintention.F

3.Usingtechnicaljargonmakesaleaderconvincing.F

4.Communicatingsincerelyisalwaysthebest.T

5.Observationisasimportantascommunicationwhenyouwanttoknowwhatpeoplereallythink.T

第二套

一、选择填空题（每题10分，共5题）

题目1

—Howdidyourmeetinggoyesterday?

—____________________actually,itwasreallyfrustrating.

选择一项：

A.Notsogood

题目2

—Howcanyouexplainthelatestsituation?

—____________________,Iknowitisallmyfault.

选择一项：

A.Sorry

题目3

Ifdemandisrisingbutthefirm__________fromcommunicationfailure,thenstockswillfallandtherewillbeunderstaffing.

选择一项：

C.issuffering

题目4

Ithinktheprimary______factoristhere'sbeensomuchabsencelately.

选择一项：

A.contributing

题目5

He'sleftnow,butproductivityhasn't______thatmuch.

选择一项：

C.pickedup

题目6

二、完型填空（共50分）

操作提示：

通过下拉选项框选择正确的词汇。

WhatWeHaveHere:

AFailuretoCommunicate

　　Itistheweirdething.Therearemorewaysthanevertocommunicatewithpeople,yetitsometimesseemslikeitismoredifficulttoconnect—andstayconnected—withanyone.　　

Shouldyoushootoffanemail?

Tapoutatext?

PostaprivatemessageonFacebook?

WriteontheirFacebookwall?

Skype,poke,pingorconjurethemuponadigitaltincanphone?

　　Andonceyoureachsomeone,youwonder:

Ishepayingattention?

Howdoyouknow?

Evenwiththetechno-easeofcountlesscommunicationdevices,conversationscanstillbetroublesome.Questionsareaskedandansweredoutoforder.Instructionsanddirectionsgohalf-read.Meet