人力资源管理双语课后习题及翻译.docx
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人力资源管理双语课后习题及翻译.docx
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人力资源管理双语课后习题及翻译
.
习题及答案
Chapter01HumanResourceManagement:
GainingaCompetitiveAdvantageAnswerKey
True/FalseQuestions
1.(p.5)CompanieshavehistoricallylookedatHRMasameanstocontributetoprofitability,quality,andotherbusinessgoalsthroughenhancingandsupportingbusinessoperations.
FALSE
2.(p.5)Thehumanresourcedepartmentismostlikelytocollaboratewithothercompanyfunctionsonoutplacement,laborlawcompliance,testing,andunemploymentcompensation.
FALSE
3.(p.6)ThethreeproductlinesofHRincludea)administrativeservicesandtransactions,B)financialservices,andc)strategicpartners.
FALSE
4.(p.9)TheamountoftimethattheHRMfunctiondevotestoadministrativetasksisdecreasing,and
itsrolesasastrategicbusinesspartner,changeagent,andemployeeadvocateareincreasing.
TRUE
5.(p.9)AdvancesintechnologyhaveallowedHRservicestobeofferedmoreonaself-servicebasisthaninthepast.
TRUE
6.(p.9)HRfunctionsrelatedtoareassuchasemployeedevelopment,performancemanagement,andorganizationaldevelopmentareoutsourcedmostfrequently.
FALSE
7.(p.11)Evidence-basedHRprovidesmanagerswithdatatomakedecisions,insteadofjustrelyingonintuition.
TRUE
8.(p.14)Stakeholdersofacompanyareshareholders,thecommunity,customers,employees,andalloftheotherpartiesthathaveaninterestinseeingthatthecompanysucceeds.
TRUE
9.(p.19)Companiesarenowmoreandmoreinterestedinusingintangibleassetsandhumancapitalasawaytogainanadvantageovercompetitors.
TRUE
10.(p.22)Alearningorganizationplacesthehighestemphasisoncompletionofformalemployment
training.
FALSE
.
.
11.(p.22)Thepsychologicalcontractdescribeswhatanemployeeexpectstocontributeandwhatthecompanywillprovidetotheemployeeinreturnforthesecontributions.
TRUE
.
.
12.(p.25)Theuseofalternativeworkarrangements,whichincludeindependentcontractors,on-callworkers,temporaryworkers,andcontractcompanyworkers,isshrinking.
FALSE
13.(p.27)Tobeeffective,balancedscorecardsmustbecustomizedbycompaniestofitdifferentmarketsituations,products,andcompetitiveenvironments.
TRUE
14.(p.27)Thebalancedscorecardshouldnotbeusedtolinkthecompany'shumanresourcemanagementactivitiestothecompany'sbusinessstrategy.
FALSE
15.(p.30)CorporatecultureswithincompaniesthatsuccessfullyimplementTQMtypicallyemphasizeindividualism,hierarchy,accountability,andprofits.
FALSE
16.(p.31)ISO9000certificationisanintegralcomponentofW.EdwardsDeming'squalitycontrolprocess.
FALSE
17.(p.34)Theskillsandmotivationofacompany'sinternallaborforcedeterminetheneedfortraininganddevelopmentpracticesandtheeffectivenessofthecompany'scompensationandrewardsystems.
TRUE
18.(p.37)Becausetheworkforceispredictedtobecomemoreuniformintermsofage,ethnicity,andracialbackground,itislikelythatonesetofvalueswillcharacterizeallemployees.
FALSE
19.(p.39)Culturaldiversitycanprovideacompanycompetitiveadvantageregardingproblem-solving.
TRUE
20.(p.42)TheSarbanes-OxleyActof2002setsstrictrulesforcorporatebehaviorandsetsheavyfinesandprisontermsfornoncompliance.
TRUE
21.(p.43)Everybusinessmustbepreparedtodealwiththeglobaleconomy.
TRUE
22.(p.48)Oneofthedisadvantagesoftechnologyisthatitdoesnotallowolderworkerstopostponeretirement.
FALSE
23.(p.51)E-HRMismoreapplicabletopracticesassociatedwithrecruitingandtrainingthanthoseassociatedwithanalysisanddesignwork,selection,andcompensationandbenefits.
FALSE
.
.
24.(p.54)AnHRdashboardisaseriesofindicatorsthatmanagersandemployeeshaveaccesstoonthecompanyintranetorhumanresourceinformationsystem.
TRUE
25.(p.58)Compensatinghumanresourcesinvolvesmeasuringemployees'performance.
FALSE
MultipleChoiceQuestions
26.(p.4)_____referstoacompany'sabilitytomaintainandgainmarketshareinitsindustry.A.Outsourcing
B.CompetitivenessC.Self-service
D.Empowerment27.(p.4)_____referstothepolicies,practices,andsystemsthatinfluenceemployees'behavior,attitudes,andperformance.
A.TotalqualitymanagementB.Financialmanagement
C.Humanresourcemanagement
D.Productionandoperationsmanagement
28.(p.5)StrategicHRmanagementincludesallbutoneofthefollowing.Nametheexception.
A.Financialplanning
B.Traininganddevelopment
C.Performancemanagement
D.Recruitingtalent
29.(p.6)WhichofthefollowingisNOTaresponsibilityofHRdepartments?
A.Recruiting
B.Benefits
C.Communityrelations
D.Productionandoperations
30.(p.6)WhichofthefollowingisNOTaproductlineofhumanresources?
A.Administrativeservicesandtransactions
B.Strategicpartner
C.Humancapitalpartner
D.Businesspartnerservices
31.(p.8)Whichofthefollowingbestdescribesaculturalsteward?
A.Shapestheorganization.
B.Deliversresultswithintegrity.
C.Facilitateschange.
D.Recognizesbusinesstrendsandtheirimpactonthebusiness.
32.(p.8)Astrategicarchitectisonewho:
A.facilitateschange.
B.recognizesbusinesstrendsandtheirimpactonthebusiness.
C.implementsworkplacepoliciesconducivetoworkenvironment.
D.developstalentanddesignsrewardsystems.
.
.
33.(p.9)GivingemployeesonlineaccesstoinformationaboutHRissuessuchastraining,benefits,andcompensationisknownas:
A.outsourcing.
B.continuouslearning.
C.self-service.
D.strategicplanning.
34.(p.9)Thepracticeofhavinganothercompany(avendor,third-partyprovider,consultant)provideservicestraditionallyassociatedwiththeadministrativeroleofHRisknownas:
A.e-commerce.B.empowering.C.outsourcing.
D.benchmarking.
35.(p.10)Traditionally,theHRMdepartmentwasprimarilya(n):
A.proactiveagency.
B.financeexpert.
C.employeradvocate.
D.administrativeexpert.
36.(p.11)Whichofthefollowingstatementsaboutevidence-basedHRisFALSE?
A.IthelpsshowthatthemoneyinvestedinHRprogramsisjustifiedandthatHRiscontributingtothecompany'sgoalsandobjectives.
B.ItemphasizesthatHRisbeingtransformedfromabroadcorporatecompetencytoaspecialized,stand-alonefunctioninwhichhumanresourcesandlinemanagersbuildpartnershipstogaincompetitiveadvantage.
C.Itrequirescollectingdataonsuchmetricsasproductivity,turnover,accidents,employeeattitudesandmedicalcostsandshowingtheirrelationshipwithHRpractices.
D.Itreferstodemonstratingthathumanresourcespracticeshaveapositiveinfluenceonthecompany'sbottomlineorkeystakeholders.37.(p.12-13)WhichoneofthefollowingstatementsabouttheHRprofessionisFALSE?
A.AcollegedegreeisrequiredofHRspecialists,butnotofgeneralists.
B.GeneralistsusuallyperformthefullrangeofHRMactivities,includingrecruiting,training,compensation,andemployeerelations.
C.ProfessionalcertificationinHRMislesscommonthanmembershipinprofessionalassociations.
D.TheprimaryprofessionalorganizationforHRMistheSocietyforHumanResourceManagement.
38.(p.13)AllofthefollowingcompetitivechallengesfacedbycompanieswillincreasetheimportanceofhumanresourcemanagementEXCEPT:
A.theglobalchallenge.
B.thechallengeofsustainability.C.thepoliticalchallenge.
D.thetechnologychallenge.
.
(p.19)Whichofthefollowingstatementsabout
.
39.(p.14)_____referstotheabilityofacompanytosurviveandsucceedinadynamiccompetitiveenvironment.
A.Outsourcing
B.Empowerment
C.Sustainability
D.Resourcemanagement
40.(p.14)SustainabilityincludesallofthefollowingEXCEPT:
A.expandingintoforeignmarkets.
B.theabilitytodealwitheconomicandsocialchanges.C.engaginginresponsibleandethicalbusinesspractices.
D.providinghigh-qualityproductsandservices.41.intangibleassetsisFALSE?
A.Theyincludehumancapital.
B.Theyarelessvaluablethanphysicalassets.
C.Theyareequallyorevenmorevaluablethanfinancialassets.
D.Theyaredifficulttoduplicateorimitate.
42.(p.20)Tacitknowledgeisanexampleof_____capital.A.social
B.customerC.humanD.intellectual
43.(p.21)WhichofthefollowingisNOTtrueofknowledgeworkers?
A.Theyoften
contributespecializedknowledge
thattheir
managers
maynot
have,
such
as
informationaboutcustomers.
B.Theyhavemanyjobopportunities.
C.Theyareinhighdemandbecausecompaniesneedtheirskills.
D.Theycontributetothecompanythroughmanuallaborandintellectuallabor.
44.(p.21)Empoweringisdefinedas:
A.themovementofwomenandminoritiesintomanagerialpositions.
B.givingemployeesresponsibilityandauthoritytomakedecisionsregardingallaspectsofproduct
developmentorcustomerservice.
C.leadingemployeesbythestrengthofone'scharisma.
D.theactofcontinuallylearningandimprovingone'sskillsandabilities.
45.(p.22)A(n)
_____contractdescribeswhatan
employee
expectsto
contribute
and
what
the
companywillprovidetotheemployeeforthesecontributions.
A.employer
B.employee
C.psychological
D.job
.
.
46.(p.25)AllofthefollowingareexamplesofalternativeworkarrangementsEXCEPT:
A.independentcontractors.
B.currentlaborforce.
C.on-callworkers.
D.temporaryworkers.47.(p.27)Thebalancedscorecard:
A.issimilartomostmeasuresofcompanyperformance.
B.usesindicatorsimportanttothecompany'sstrategy.
C.isastandardizedinstrumentofcompanyperformance
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