模拟题库口语Word下载.docx
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- 上传时间:2022-11-20
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模拟题库口语Word下载.docx
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Howimportantisittogetfeedbackfromstaff?
Isitimportanttoconsidercompetitors'
services?
2.Whatisimportantwhenplanningapresentation?
•Findingoutabouttheaudience
•Researchingthetopic
Practicethepresentation
Equipmentsuchassliderprojector
3.Whatisimportantwhenaimingtoimprovecustomerservice?
•StaffTraining
•CustomerSatisfactionSurveys
Isstafftrainingthemostimportantthingtoconsider?
Whyisitessentialtoconsidersurveysofcustomersatisfaction?
Howimportantisittoreviewpricesanddiscounts?
Howimportantisittoconsiderrewardsforcustomers?
4.Whatisimportantwhenmotivatingstaff?
•Financialbenefits
•CareerdevelopmentOpportunities
Howimportantarefinancialbenefitsformotivatingstaff?
Howimportantisittoofferopportunitiesforcareerdevelopment?
Isitimportanttooffertrainingopportunities?
Whymightsocialeventsbeimportantformotivatingstaff?
5.Whatisimportantwhendealingwithcompetition?
•Pricingpolicies
•Advertisingstrategies
Whyarepricingpoliciesimportanttoconsider?
Howimportantisittoconsideradvertisingstrategies?
Whyismonitoringcustomerserviceessential?
Howimportantisittodevelopawiderrangeofgoodsorservicestooffertocustomer
6.Whatisimportantwhenplanninghealthandsafetytraining?
•Selectingtopics
•Selectingstafftoattend
Whyisselectingtherighttopicsimportant?
Whyisitessentialtoselecttherightstafftoattendthetrainingcourse?
Howimportantisthelengthoftraining?
Isitimportanttoofferre-trainingtostaff?
/Whynot?
7.Whatisimportantwhenchoosingnewofficeequipment?
•Pricesanddiscounts
•Brandnames
Arepricesanddiscountsthemostimportantthingstoconsider?
Howimportantisthebrandname?
Whyisitimportanttoconsiderafter-salesservice?
Itisimportanttoconsultstaffbeforebuyingnewequipment?
8.Whatisimportantwhenentertainingforeignbusinessclients?
•Venueforentertainment
•CulturalDifferences
Howimportantisthevenuefortheentertainment?
Whyisitimportanttoconsiderculturaldifferences?
Whatkindsofinformationabouttheclientsisitessentialtohave?
Howimportantisthecostofentertainingbusinessclients?
9.Whatisimportantwhenaimingtoreachnewmarkets?
•Marketresearch
•Advertising
Whyisitessentialtocarryoutmarketresearch?
Howimportantisittoconsideradvertising?
Howimportantisittoconsiderthecostinvolved?
Isitessentialtoconsidercompetitors'
products?
10.Whatisimportantwhenchoosingamanagementtrainingcoursetoattend?
•ProgrammeContents
•Lengthofcourse
Whyisitimportanttoconsidertheprogrammecontentscarefully?
Howimportantisthelengthofthecourse?
Howimportantisthereputationofthecourseprovider?
Isitessentialforthecoursetoofferformalqualifications?
11.Whatisimportantwhenrelocatingabusiness?
•Localworkforceavailable
•Locationofsite
Howimportantisittoconsiderthelocalworkforceavailable?
Whyisitimportanttoconsiderthelocationofthesite?
Whyisitimportanttoconsiderthetransportnetwork?
Howimportantisittoconsiderthecostsinvolved?
12.Whatisimportantwhenadvertisinganewproduct?
•Targetmarkets
•Choiceofmedia
Whyisitessentialtoconsiderthetargetmarkets?
Howimportantisthechoiceofadvertisingmedia?
Whyisthetimingoftheadvertisingcampaignimportant?
Howimportantisthecostofadvertising?
13.Whatisimportantwhenstartinganewjob?
•Knowledgeofcompanyprocedures
•Helpfromcompanystaff
Itisessentialtoknowaboutcompanyprocedures?
Howimportantisittohavehelpfromexistingstaff?
Areopportunitiesfortrainingimportant?
Howimportantisitforpeopletoknowhowtousecompanyequipmentwhentheystartanewjob?
14.Whatisimportantwhenselectingstaffformarketingtripsabroad?
•Positioninthecompany
•Previousexperienceofothercountries
Isthepositionofmembersofstaffthemostimportantthingtoconsider?
Howimportantisitforstafftohavepreviousexperienceofworkinginothercountries?
Areforeignlanguageskillsessentialontripsabroad?
Howimportantaresocialactivities
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