实用物流专业英语 物流专业英语参考答案 本章节完整doc.docx
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实用物流专业英语 物流专业英语参考答案 本章节完整doc.docx
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实用物流专业英语物流专业英语参考答案本章节完整doc
References
Unit1AnIntroductiontoBusinessLogistics
PartII.ExercisesforDialogue1
Answerthefollowingquestionsaccordingtothedialogue.
1.Logisticsmeanstosupplytherightproductattherighttimeintherightquantityintherightconditionattherightplacefortherightcustomerattherightprice.
2.Itincludestheprocurement,maintainance,distributionandreplacementofpersonnelandmaterial.
3.Thesetwoconceptsarethesamemeanings.Logisticsisgeneralmeaningandincludesmilitaiydefinitionandbusinessdefinition.Businesslogisticsstressesspecialtermonatradeorbusiness.
ExercisesforDialogue2
1.(Opening)
2.(Opening)
PartIII.PracticalReadings
ExercisesforText1
I.Answerthefollowingquestions:
1.Businesslogisticsmeanstobedefinedasabusiness-planningframeworkforthemanagementofmaterial,service,informationandcapitalflows.
2.Businesslogisticsinvolvesthefollowingactivities:
demandforecasting,procurement,materialshandling,packaging,warehouseandinventorymanagement,orderingprocessing,logisticscommunications,transport,customerserviceandsoon.
3-Theroleoflogisticsistomaintainthebalancebetweentheminutedetailsandthemainelementsinvolvedinaproduct.
II・1•商务物流管理有不同版本的不同定义2必要资源的利用
3.逆向货物的搬运4.人员和材料的补充5.复杂信息
6.现代的商业环境7.需求预测8.设施场地选择
9.公司最重要的财富10.公司战略抉择走势评定
III.definitions—heart■—output■一service―strategy
IV.1.这一非常宽广的物流观点把单一的供应链与贸易公司的方方面而整合在一起。
2.收益的概念是一个多层面的,远远不只是产品或服务本身所包含的,而涉及物流准时、货物数量、支撑服务、地点选择和运输成本。
3.如果这种材料不能用来生产其它产品,它将肯定被以同样的方式被丢掉。
4.换种说法,他们对生产线末端成品到顾客手里物流史多的关注。
5.另外,这些年来,以当地资源而获得全球资源的购买使得整个过程更加复杂了.
ExercisesforText2
I.I.Answerthefollowingquestions:
1.Itdefinesthelogisticstobe:
thepartofthesupplychainprocessthatplans,implementsandcontrolstheefficient,effectiveforwardandreverseflowandstorageofgoods,servicesfromthepointofrelatedinformationtothepointofconsumptioninordertomeetcustomers9requirements.
2.Supplychainmanagementencompassestheplanningandmanagementofallactivitiesinvolvedinsourcingandprocurement,conversion,andalllogisticsmanagementactivities.
3.Becauseitservesasanintegratingorboundaryspanningfunction.
4.Itwouldbecomenecessaryforafirmtouseitsresourcestofocusonstrategicopportunities.
II.
1.aprofessionalorganization
2.third-partyserviceprovider
3.intermediary
4.demandforecasting&planning
5.externalfactor
6.internalfactor
7.workinprocessandfinishedgoods
8.globalization
9.balancinginventorylevels
10.integratefunctionalentities
III.1.—C,2.…B,3•…A,4.—A,5.…A,
6.—B,7.…D,8.—D,9.—C,10,—D.
IV.
1.Allpartiesworkingtogetherinaformalsupplychainreceiveanumberofbenefitsfromjointworking.
2.Beginwiththecustomerbyunderstandingthecustomer'svaluesandrequirements・
3.Toomuchpackagingincreasesthecostswhileinadequateprotectioncanresultingoodsdamageand,finally,customerdissatisfaction.
4.Althoughitischallengingtodevelopatruepartnershiprelationship,thefactisthatwithoutstrategicpartnership,itisimpossibletomanagethesupplychainasasingleentity.
5.Demandforecastingaimsattheneedforaccurateinformationonfuturecustomerneeds,sothatthelogisticssystemcanassuretherightproductsandservicesareavailabletomeettothoserequirements.
Unit2CustomerService
PartIISampleCommunications
ExercisesforDialogue1
Customerserviceactsasthebindingandunifyingforceforallofthelogisticsactivities・Ifafirmcanconsistentlyprovideitscustomerswiththedesiredqualityandquantityofproducts,whereandwhenneeded,atacceptablecost,itcangainmarketshareadvantageoveritscompetitors・
Thefirmmightbeabletosellitsproductsata1owercostasaresultoflogisticsefficiencies,orprovideahigherlevelofcustomerserviceasaresultoflogisticseffectiveness,orboth,therebygainingacompetitiveedgeinthemarket・Optimalcustomerserviceinvolveswe11-managedlogisticsinordertoprovidethenecessarylevelofcustomersatisfactionthrougheffectivenessatthelowestpossibletotalcostthroughefficiencyinordertocontributemaximallytowardsthefirm"swelfare・
Effectivenessisameasureofhowsuccessfulthesupplyofaproductisasexperieneedbyusersandconsumers,suchashowwellserviceconformstotheirexpectationsorhowwellgoodssatisfytheirneeds・
Customersatisfactionoccurswhenthefirm"smanufacturing,marketingandlogisticseffortissuccessful,thusaddingsufficientvalueorcreatingenoughutilitytopreventthecustomerfromprocuringtheproductinanalternativeway.Eachactivityofafirm'slogisticssystemcanaffectwhetheracustomerreceivestherightproductandinformationatthedesignatedplaceandtimeintherequiredconditionandquantityatanacceptablecost/price・
Thekeychallengeishowtooutperformcompetitors'serviceeffectivenessinanefficientmanner・Ifspecificgoodsarenotavailablewhereandwhenrequiredformanufacturing,itmaycauseaproductionshut-downentailingcostwastage,possible1ostsalesandthepotential1ossofsubstantialbusiness・Themoreseverelyaservicemalfunctionreactsnegativelyuponacustomer?
sperformance,thehighertheprioritythatneedstobeplacedonerror-freelogisticscustomerserviceperformance・
ExercisesforDialogue2
1.(Opening)
2.(Opening)
ExercisesforText1
I.Answerthefollowingquestions:
Value-addedservicesrefertouniqueorspecificactivitiesthatfirmscanjointlydeveloptoenhancetheirefficiencyandeffectiveness・
Firmscanprovideuniqueproductpackages,createcustomizedunitloads,placepricesonproducts,offeruniqueinformationservices,providevendor-managedinventoryservice,makespecialshippingarrangements,andsoforth,toenhancecustomersuccess・
Warehouses,whetherprivateorthird-party,canbeutilizedtoperformanumberofcustomizationactivities・Forexample,aretai1customermaydesireauniquepal1etizationalternativetosupportitscross-dockactivitiesandmeettheuniqueproductrequirementsofitsindividualstoreunits・Eachstorerequiresdifferentquantitiesofspecificproducttomaintainin-stockperformancewithminimuminventorycommitment・
Anautoassemblyplantmayrequirethatcomponentsnotonlybereceivedontimebutalsobesortedandsequeneedinaparticularmannertomeettheneedsofspecificautomobilesontheassembleline.Theobjectiveistoreduceassemblyplanthandlingandinspectionofincomingcomponents・
TT.Trans!
atethefollowingEnglishexpressionsintoChinese:
1・包含客户化或定制化的物流2•投递定制的个人电脑
3.提供销售者管理存货服务
4.综合业务提供者
5.运输公司
6.完成大量客户化活动
7.最小化存货
8.调节单位产品配置
9.商务关系
10.物流增值服务
III.Fillintheblankswithproperwordsorexpressionsgivenbelow.Changetheformswherenecessary.
purchaseexpectationexchangedreceiptdevotedto
IV.TranslatethefollowingsentencesintoChinese:
1.当公司决定要为主要客户提供增值解决方案时,该公司就进入客户化或者定制化物流。
2•现实中,在一些增值服务中,买家和卖家同意集成运输提供者为他们提供服务。
3•仓库,不管是私人的还是第三方的,都被用于客户化服务中。
4•为了保持存活的最小库存量,每家商店对于不同的特殊的商品都有不同的耍求。
5.在一段商务关系中,参与者或者专家都可以直接参与到增值服务中。
ExercisesforText2
Answerthefollowingquestions:
1.Ifafirmcanconsistentlyprovideitscustomerswiththedesiredqualityandquantityofproducts,whereandwhenneeded,atacceptablecost,itcangainmarketshareadvantageoveritscompetitors・
2.Customersatisfactionoccurswhenthefirm'smanufacturing,marketingandlogisticseffortissuccessful
3.Optimalcustomerserviceinvolveswell-managedlogisticsinordertoprovidethenecessary1evelofcustomersatisfaction(througheffectiveness)atthelowestpossibletotalcost(throughefficiency)inordertocontributemaximallytowardsthefirm"swelfare.
4.Ifspecificgoodsarenotavailablewhereandwhenrequiredformanufacturing,itmaycauseaproductionshut-downentailingcostwastage,possiblelostsalesandthepotentiallossofsubstantialbusiness・
5.Thefirmmightbeabletosellitsproductsatalowercostasaresultoflogisticsefficiencies,orprovideahigherlevelofcustomerserviceasaresultoflogisticseffectiveness,orboth,therebygainingacompetitiveedgeinthemarket・
II.
1.可接受的价格
2.市场占有率
3.一个竞争优势
4.物流活动
5.客户满意度
6.物流系统
7.最佳客户服务
III.
1——B
2B
3——B
4-
~A
5—C
6D
7——A
8—B
9-
~C
10——C
IV・
1.Tfafirmcanconsistentlyprovideitscustomerswiththedesiredqualityandquantityofproducts,whereandwhenneeded,atacceptablecost,itcangainmarketshareadvantageoveritscompetitors・
2.Eachactivityofafirm'slogisticssystemcanaffectwhetheracustomerreceivestherightproductandinformationatthedesignatedplaceandtimeintherequiredconditionandquantityatanacceptablecost/price・
3.Optimalcustomerserviceinvolveswe11-managedlogisticsinordertoprovidethenecessarylevelofcustomersatisfaction(througheffectiveness)atthelowestpossibletotalcost(throughefficiency)inordertocontributemaximallytowardsthefirm,swelfare・
4.Thekeychallengeishowtooutperformcompetitors'serviceeffectivenessinanefficientmanner・
5.Tfspecificgoodsarenotavailablewhereandwhenrequiredformariufacturing,itmaycauseaproductionshut-downentailingcostwastage,possiblelostsalesandthepotentiallossofsubstantialbusiness・
Unit3Packaging
PartIISampleCommunications
ExercisesforDialogue1
T.
1.Thenewtrendaimsatreducingtheamountofmaterialusedin1ogisticalpackaging.
2.Foutimportantfactors・Theyaretransportationderegulation,risingwastedisposalcosts,marketpowerandshiftofbargainingpower・
3.Futurelogisticalpackagingwilluselessmateria1.More1ogisticalpackagingwi11berecycled・Morepackagingdecisionswillbebasedoncustomers
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