商务英语培训资料5优质PPT.pptx
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商务英语培训资料5优质PPT.pptx
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A.前台B.顾客MeetingBusinessContactsMeetingNewPeopleIntroducingpeopleFullnameandtitlePositionSmileandshakehandsKeepeyecontactConfirmnamesSmalltalksBackgroundintroductionGettingdowntoBusinessStartwithgeneraltopicsWeatherLatesteventsSportsGettingdowntoBusinessTalkaboutyourselfWhereyoucomefromYourjobSeizeopportunitiesofcooperationExchangebusinesscardArrangingFurtherContactProposealunchmeetingPurposeofthemeetingSuggestadateandtimeSuggestfoodtypesandarestaurantRepeatthetime,dateandplaceMakeareservationattherestaurantHavingaBusinessLunchAwaitershowtothetableOrderfoodTalkbusinessDessertandcoffeetimeExcuseyourselfandtakecareofthebillLeavetherestaurantandarrangeanothermeetingListeningPracticeMeetingnewpeopleListeningPracticeQuestions:
1.WhatisthepositionofMikeJonesinthecompany?
2.WhatisthepositionofMissLewisinthecompany?
3.HowlonghasMikeJonesbeenintheAccountingDepartment?
ListeningPracticeQuestions:
AccountingManager2.WhatisthepositionofMissLewisinthecompany?
GeneralManagerofHumanResource3.HowlonghasMikeJonesbeenintheAccountingDepartment?
JuststartedListeningPracticeAudioscriptL=Mr.LeeJ=Mr.JonesM=MissLewisL:
WellgetMissLewisopiniononthis,Ithink.J:
MissLewis,Iveheardthatname.Oh,yes!
Iheardsheisoneofthesecretsofthiscompanyssuccess.Everyonewasravingaboutwhatagreatjobshesdoneinmotivatingthe.L:
Uh,Mike,speakofthedevilthefamousMissLewisisstandingrightbehindyou.Mary,letmeintroduceournewAccountingManager,MikeJones.Mike,thisisMaryLewis.ListeningPracticeAudioscriptJ:
SoyouarethefamousMissLewis!
Sonicetomeetyouatlast!
Iveheardsomuchaboutyou.M:
Allgood,Ihope.Itsnicetomeetyou,too.J:
Yes,Iassureyou,itwasallgood.WhatdoyoudointheHumanResources?
M:
ImtheGeneralManagerofHumanResources.ItookoverfromJimwhenhesteppeddownafewyearsago.AndhowlonghaveyoubeenintheAccountingDepartment?
J:
Juststarted,Imafraid.ButIhopetoseemoreofyouinthefuture.Itwassonicetofinallymeetyou.ListeningPracticeHavinglunchpartyListeningPracticeQuestions:
1.Whosuggestedthelunchmeeting?
2.WhohasbeenbroughtwithMr.Lee?
3.Whataretheygoingtodo?
Mr.Lee2.WhohasbeenbroughtwithMr.Lee?
Mr.Yong3.Whatdotheyplantodo?
Gothroughthebuffetlineandgetdowntobusiness.ListeningPracticeAudioscriptMr.Lee:
YoumustbeMissKing.IamLeoLee.Wow,youlookjustasyoudescribedonthephone.MissKing:
Yes,IamMissKing.ButpleasecallmeBetty.Itsgreattomeetyou,Mr.Lee.Thanksforsuggestingalunchmeeting.Ivegotahecticschedule,sothisisagreatwaytokilltwobirdswithonestone.ListeningPracticeAudioscriptMr.Lee:
Me,too,anditsmypleasure.Youmustbewonderingwhomyfriendhereis.Ivetakenthelibertyofinvitingmyassistant,Mr.Yong.Hellbetakingafewnotes.MissKing:
Great!
Nicetomeetyou.Itsalwaysgoodtohavesomeonetokeeptrackofthingswhenyourebrainstorming.Mr.Yong:
Nicetomeetyou,too.Mr.Lee:
Well,letsgothroughthebuffetlineandthenwecangetdowntobusiness.BusinessEtiquette:
MakingProperIntroductionspIntroducealessertoamoreimportantorseniorpersonoraguesttoahostoramantoalady.pGiveinformationwhenyouintroducesomeone(introducetheirfirms,professionorsomepieceofinformationthatcanserveasajumpingoffpointforconversations.pUsetitleswhenintroducingpeople.BusinessEtiquette:
MakingProperIntroductionspWhensayingnames,remembertoslowdown,pronouncethemslowly,clearlyanddistinctly.pIfyouforgetsomeonesname:
Makeajokeaboutyourmemory.Confessonthespot.pIfyouaremis-introduced,telltheintroducersecretly.BusinessEtiquette:
HandshakesShouldbe.FirmandstrongWarmandenthusiasticDry,pleasanttothetouchButnot.HesitantandapologeticWetandclammy,orcoldasthoughyouhavebeenholdinganiceddrinkalldayWeak,slippery,orlifeless,likeahandfulofdeadfishBusinessEtiquette:
HandshakesWhendoyoushakehands?
pWhenyouareintroduced.pWhenyouarecongratulatingsomeone.pWhenyourunintosomeoneyouknow.pWhenyousaygoodbyetothesameperson.pWhensomeoneentersyourhomeorotherwise.pWhenyoumeetsomeoneyouknowinarestaurant.pWhensomeonecomestoseeyouinyourofficeandwhenheleaves.BusinessEtiquette:
H
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