华农mis复习卷和案例答案Word文件下载.docx
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华农mis复习卷和案例答案Word文件下载.docx
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4)ElectroniccommercedesignatestheuseoftheInternetanddigitaltechnologytoexecutealloftheactivitiesoftheenterprise.
5)Fromthepointofviewofeconomics,informationsystemstechnologycanbeviewedasafactorofproductionthatcanbesubstitutedfortraditionalcapitalandlabor.
6)ITinfrastructuretechnologyispurelyasetofphysicaldevicesandsoftwareapplicationsthatarerequiredtooperatetheentireenterprise.
7)Faultyrequirementsanalysisisaleadingcauseofsystemsfailureandhighsystemsdevelopmentcosts.
8)Inapull-basedmodel,productionmasterschedulesarebasedonforecastsofdemandforproducts.
9)Object-orienteddevelopmentismoreiterativeandincrementalthantraditionalstructureddevelopment.
10)Intangiblebenefitscannotbeimmediatelyquantifiedbutmayleadtoquantifiablegainsinthelongrun.
2Multiple-ChoiceQuestions(ChoosethebestanswerfromthegivenchoicesandanswerthequestiononAnswerSheet,30questions,30scoresintotal)
1)Theuseofinformationsystemsbecauseofnecessitydescribesthebusinessobjectiveof
A)survival.B)improvedbusinesspractices.
C)competitiveadvantage.D)improvedflexibility.
2)Orderdataforbaseballticketsandbarcodedataareexamplesof
A)rawinput.B)rawoutput.
C)customerandproductdata.D)salesinformation.
3)Sociologistsstudyinformationsystemswithaneyetounderstanding
A)howsystemsaffectindividuals,groups,andorganizations.
B)howhumandecisionmakersperceiveanduseformalinformation.
C)hownewinformationsystemschangethecontrolandcoststructureswithinthefirm.
D)theproductionofdigitalgoods.
4)Whichmainbusinessfunctionisresponsibleformaintainingemployeerecords?
A)salesandmarketingB)humanresources
C)financeandaccountingD)manufacturingandproduction
5)Producingbillsofmaterialsisabusinessprocesswithinthe________function.
A)financeandaccountingB)humanresources
C)manufacturingandproductionD)salesandmarketing
6)Whichsystemsaretypicallyamajorsourceofdataforothersystems?
A)transactionprocessingsystemsB)managementinformationsystems
C)executivesupportsystemsD)decision-supportsystems
7)Decisionsthatareunique,rapidlychanging,andnoteasilyspecifiedinadvancearebestsuitedtowhichtypeofsystem?
A)MISB)TPS
C)ESSD)DSS
8)Whichtypeofsystemwouldyouusetodeterminethefivesupplierswiththeworstrecordindeliveringgoodsontime?
A)ESSB)TPS
C)MISD)DSS
9)Thefourmajorenterpriseapplicationsare
A)SCMs,CRMs,DSSs,andKMSs.
B)SCMs,CRMs,ESSs,andKMSs.
C)enterprisesystems,SCMs,DSSs,andCRMs.
D)enterprisesystems,SCMs,CRMs,andKMSs.
10)Thegreatestdifficultyofbringingaboutorganizationalchange–especiallythedevelopmentofnewinformationsystemsis:
A)computerizingmanualsystems.B)recruitingqualifiedemployees.
C)politicalresistance.D)perceivingenvironmentalchange.
11)Thecostsincurredwhenafirmbuysonthemarketplacewhatitcannotmakeitselfarereferredtoas:
A)switchingcosts.B)transactioncosts.
C)procurement.D)agencycosts.
12)Thevaluechainmodel
A)categorizesfiverelatedadvantagesforaddingvaluetoafirm'
sproductsorservices.
B)seesthesupplychainastheprimaryactivityforaddingvalue.
C)categorizesfourbasicstrategiesafirmcanusetoenhanceitsvaluechain.
D)helpsafirmidentifypointsatwhichinformationtechnologycanmosteffectivelyenhanceitscompetitiveposition.
13)Avirtualcompany
A)usesthecapabilitiesofothercompanieswithoutbeingphysicallytiedtothosecompanies.
B)usesInternettechnologytomaintainavirtualstorefront.
C)usesInternettechnologytomaintainanetworkedcommunityofusers.
D)providesentirelyInternet-drivenservices,orvirtualproducts.
14)Aclientcomputernetworkedtoaservercomputer,withprocessingsplitbetweenthetwotypesofmachines,iscalleda(n):
A)service-orientedarchitecture.B)on-demandarchitecture.
C)multi-tieredclient/serverarchitecture.D)two-tieredclient/serverarchitecture.
15)Theprocessofpresentingasetofcomputingresources(suchascomputingpowerordatastorage)sothattheycanallbeaccessedinwaysthatarenotrestrictedbyphysicalconfigurationorgeographiclocationiscalled
A)cloudcomputing.B)autonomiccomputing.
C)virtualization.D)multicoreprocessing.
16)SaaSrefersto
A)supplyingonlineaccessovernetworkstostoragedevicesandstorageareanetworktechnology.
B)managingcombinationsofapplications,networks,systems,storage,andsecurityaswellasprovidingWebsiteandsystemsperformancemonitoringtosubscribersovertheInternet.
C)hostingandmanagingaccesstosoftwareapplicationsdeliveredovertheInternettoclientsonasubscriptionbasis.
D)noneoftheabove.
17)Whichmodelcanbeusedtoanalyzethedirectandindirectcoststohelpfirmsdeterminetheactualcostofspecifictechnologyimplementations?
A)totalcostofownershipB)returnoninvestment
C)breakevenpointD)costbenefitanalysis
18)________softwareisbuiltaroundthousandsofpredefinedbusinessprocessesfromallfunctionalareas.
A)ProcessmanagementB)PRM
C)ERPD)CRM
19)Inordertoachievemaximumbenefitfromanenterprisesoftwarepackage,abusiness
A)customizesthesoftwaretomatchallofitsbusinessprocesses.
B)usesonlytheprocessesinthesoftwarethatmatchitsownprocesses.
C)changesthewayitworkstomatchthesoftware'
sbusinessprocesses.
D)selectsonlythesoftwarethatbestmatchesitsexistingbusinessprocesses.
20)Adistortionofinformationaboutthedemandforaproductasitpassesfromoneentitytothenextacrossthesupplychainiscalledthe________effect.
A)replenishmentB)bullwhip
C)rippleD)exponential
21)Companieswitheffectivesupplychainmanagementsystemscanexpect
A)improvedcustomerserviceandresponsiveness.B)costreduction.
C)reducedinventorylevels.D)alloftheabove.
22)Customerrelationshipmanagementsystemstypicallyprovidesoftwareandonlinetoolsforsales,customerservice,and
A)marketing.B)accountmanagement.
C)advertising.D)publicrelations.
23)WhichofthefollowingstatementsaboutbusinessprocessreengineeringisNOTtrue?
A)Itisprimarilyanongoingeffortbyafirmthatcontinuallyreadjustsandmeasurestheeffectivenessofnewprocedures.
B)Ittypicallyfocusesononeortwostrategicbusinessprocessesthatneedradicalchange.
C)BPRprojectstendtobeexpensiveandorganizationallydisruptive.
D)Tojudgeeffectiveness,theperformanceofabusinessprocessshouldbemeasuredbothbeforeandafterreengineering.
24)Whichprocessdevelopsadetaileddescriptionofthefunctionsthatanewinformationsystemmustperform?
A)feasibilitystudyB)requirementsanalysis
C)systemsdesignD)testplandevelopment
25)Systemsdesign:
A)describeswhatasystemshoulddotomeetinformationrequirements.
B)showshowthenewsystemwillfulfilltheinformationrequirements.
C)identifieswhichusersneedwhatinformation,where,whenandhow.
D)isconcernedwiththelogicalviewofthesystemsolution.
26)Inaparallelconversionstrategy,thenewsystem
A)istestedbyanoutsourcedcompany.
B)replacestheoldoneatanappointedtime.
C)andtheoldareruntogether.
D)isintroducedinstages.
27)Theprimarytoolforrepresentingasystem'
scomponentprocessesandtheflowofdatabetweenthemisthe
A)datadictionary.B)processspecificationsdiagram.
C)userdocumentation.D)dataflowdiagram.
28)YouhavebeenhiredbyapharmaceuticalcompanytoevaluateitsinventoryofsystemsandITprojects.Whichtypesofprojectswouldbebestavoided?
A)anyhighriskprojects
B)anylow-benefitprojects
C)allhigh-risk,lowbenefitprojects
D)none,anyprojectmightbebeneficial.
29)Thelevelofaproject'
sriskisinfluencedprimarilyby
A)projectsize,projectstructure,andtheleveloftechnicalexpertise.
B)projectcost,projectscope,andtheimplementationplan.
C)projectscope,projectschedule,andprojectbudget.
D)projectsize,projectscope,andtheleveloftechnicalexpertise.
30)WhichofthefollowingisNOTaresponsibilityofeffectivechangemanagement?
A)integratinglegacysystems
B)dealingwithfearandanxietyaboutnewsystems
C)trainingusersofthenewsystem
D)enforcinguserparticipationatallstagesofsystemdevelopment
3FillintheBlanks(usetheexactwordstofillinthemissinginformationandanswerquestiononAnswerSheet,10questions,20scoresintotal)
1)Ina(n)________perspective,theperformanceofasystemisoptimizedwhenboththetechnologyandtheorganizationmutuallyadjusttooneanotheruntilasatisfactoryfitisobtained.
2)A(n)________iscomposedofinterrelatedcomponentsworkingtogethertocollect,process,store,anddisseminateinformationtosupportdecisionmaking,coordination,control,analysis,a
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