商务英语口语情景对话100篇前30篇Word下载.docx
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商务英语口语情景对话100篇前30篇Word下载.docx
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llgetonitfirstthing.
Besureyoudo,IneedthosebriefsASAP
Dialoguetwo
Didyouputthismorning'
sfaxesonmydesk?
I'
mwaitingforsomeurgentfaxesfromheadquaters,I'
mprettysuretheycameinlastnight.
Evethingcameintheofficefaxmachinelastnightisallonyourdesk,butInoticedthatsomeoffaxescamethroughprettyblurred,maybeyoutakealookatthem,ifthecopyisunreadble,I'
llcallthenandaskthemtorefax.
Yeah,you'
regoingtohavetocallthemandgetthemtobeingrefax,thesecopiesaresodark,Ican'
tmakeoutmeaningofthewords.
Whataboutthatone?
Thisone?
ThisoneissolightandIcanneitherreadit,howcanIbeing?
YouknowIthinkthefaxmachineisoutoftoner,Icanchangethetonercondition,thatshouldsolvetheproblem.
Yes,butthiswouldhavetorefaxitwell,andlookthere'
sabout3pagesmissing,itlookslikethefaxmachineeight-halfmyimportantfaxes,andonesaremadethrowedaresoblurredortoolightandunreadable.
Iguessthefaxmachineisoutofpapertoo,don'
tworry,I'
llhavesomeonelookatitthisafternoon,andthemeantime,I'
llhaveyourdocumentsrefaxedtoourotherfaxmachine.
2TelephoneCalls电话
Dialogue1
A:
Hello,thankyouforcallingBradfordandSons.Thisisspeaking,HowmayIhelpyou?
B:
Hello.Iwouldliketospeaktoyourdirectorofhumanresources,Ms.Jenkins,Please.
Justamoment.I'
llchecktoseeifsheisatherdesk.MayItellherwhoiscalling?
ThisisBillBurtonfromMilfordInsurance,I'
mcallingtoregardstoourmeetingnextTuesday.
Thankyou,Mr.Burton.Canyoupleaseholdforamoment?
llchecktoseeifsheisavailable.
Noproblem.
msorry,Ms.Jenkinsisawayfromherdesk.Shehasalreadyleftforlunch.Wouldyouliketoleaveamessageforher?
Yes,pleasehaveherreturnmycallwhenshereturnstotheoffice.It'
sbestifshecangetintouchwithmebefore3pmtoday;
shecanreachmeatmyofficenumber,635-8799.
msorry,Ididn'
tquitecatchthat,couldyoupleaserepeatthenumber?
Noproblem,myofficenumberis635-8799,Tellhertoaskforextension31.
msorry,Mr.Burton,justtoconfirm,yournameisspelledB-U-R-T-O-N,isthatcorrect?
Yes,andIrepresentMilfordInsurance.
IwilmakesureMs.Jenkinsreceivesyourmessageandreturnsyourcallbefore3pmthisafernoon.
Thankyouverymuch.
Dialogue2
Hello,PasadenaInn,thisis,howmayidirectyourcall?
dliketospeaktosomeoneaboutreservations.
Icanhelpyouwiththat.whatdatewouldyouliketomakeareservationfor?
We'
llbearrivingMay12th,butIwouldliketomakereservationsforpenthouse.
Oh,I'
msorrysir,Ionlyhandlebookingsforourstandardrooms.ThepersonyouneedtospeakwithisTonyParker,hemakesallthearrangementsforourexecutiveaccounts.Unfortunately,he'
snothererightnow.CanItakeyournameandnumberandhavehimgetbacktoyou?
Whendoyouexpecthimbackin?
He'
llbeoutallafternoon,hemightnotbeabletoreturnyourcalluntiltomorrow,Willthatbealright?
Yes.Isuppose.MynameisSamDarcy.Hecancontactmeat660-843-3235.
Couldyoupleasespellyourlastnameforme?
Sure.It'
sD-A-R-C-Y.
Okay.MrDarcy,andyourphonenumberis660-843-3233?
That'
s3235.
Sorry!
3235.Great.I'
llhaveTonycallyoufirstthingtomorrowmorning.
3.MakingTelephoneAppointments电话预约
Hello,HereBertonspeaking,whatcanIdoforyou?
Hello,MrBerton,thisisJennyJenkinsofbradfordandsonsreturningyourcall,I’msorryyoumissedmewhenyoucalledmyofficethismorning,mysacretarysaidyoucalledconcerningourmeetingnextTuesday?
YesMsJenkins,thankyouforreturningmycall,I’mgladtofinallygetholdofyou.
IwanttoletyouknowIwouldnotbeabletomakeameetingnextTuesday,Iwouldbeanothertownthatday,isthereanypossibilitywecanmovethemeetingtoMonday?
Oh,dear,IwascarryingontakingcareofourmeetingbeforeIleave,butIsupposeIcanshutoffsomethings,yes,wecanarrangesomething,IwillbackThursdaymorning,whataboutThursdayafternoon,wouldthatworkforyou?
Thatshouldbefine,shallwesayabouttwoo’clock?
Perfect,Ilookforwardtoseeingyouattwoo’clocknextThursdayafternoon,ifyouneedtochangethetime,plsfeelfreetocallmeonmyselfphone.
ThanksBurdon,I’llseeyouonThursday.
Hello
Hello,isDorasavailable?
ThisisDoras,whoiscallingplease?
Hi,Doras,thisisMikecallingfromparker’sdentistry,I’mcallingtoconfirmyourappointmentfortomorrowmorningatareawithdoctorparker.
Oh,Ialmostforgot,thankyouforcallingtoremindme,actually,IdoneedtochangethetimeofmyappointmentIhaveascheduleconflict,andIcan’tmakeitthatearly.
IfIputyouinthatlatersport,wouldthatworkout?
Itwouldhavetobeafterlunch,doyouhaveanythingavailableabout2o’clock?
Sorry,theonlyopeningwehaveafterlunchis1:
15,butImightbeabletoworkuntilat4:
00,wouldthatbeabettertime?
That’sallright。
Ithinkweshouldmakeitat1:
15,canyouputmedownforthattimealot?
Noproblem,Ihaveyourappointmentchangedtotomorrowmorningtotomorrowafternoonat1:
15
Wonderful,thanksverymuch。
4Memos备忘录
Ihavebeenwaitinghereintheconferenceroomfortenminutesalready,whattimeisthemeetingstart?
whereisanyoneanyway?
Didn'
tyouhearaboutthat,ourmeetingwaspostponeduntilFriday.
What?
themeetingwaspostponed?
Noonetoldmeanythingaboutit.
Didyougetthememo?
Whatmemo?
Theyhavn'
tanymemothiswholeweek,Icheckmyinboxeveryday.AndIhavn'
tseenanything.
Thememowentout3daysago.Itshouldhavemadetoyourinbox,butmaybelostinallcollectorsonyourdesk.
YouknowhowthingsgetpilotaboutmydeskwhenI'
mbusy.IknowsometimesIdomanypleasethings,butIalwaysreadallthememosgoarround,theygodirectlytomyinbox.Areyousureweresendtowholeoffice?
Itshouldhavegotarroundtoeverybody,theyalsopostacopyofthememointhebreakroom.Don'
tyoueverlookatmeassagespostonthebulletinboard?
I'
musuallytoobusytotakeabunchofcofeebreakbythewatercooler,Anyway,I'
msurethememonevergettomyinbox,I'
llhavetotalkoursecretaryaboutit.
B.That'
sright,Youwillneverknowwhatyourmissingoutofitifyoudon'
treadthememos.
Dialogue2
Ms.Dorsen,Ineedtotakeadictationforme.
Yes,sir;
Theyshouldgooutintraofficememorandumtoallemployeebythisafternoon,areyouready?
Yes,sir,Goahead.
Yes,anyemployeewhopersistusinginstancemessaging,willfirstrecieveawarning,andplacedonprohibition,andthesecondsense,theemploymentwillbetermination.Anyquestionregardingthisnewpolicymaybedirctlytothedepartmentofhis.
Isthatall?
Yes,pleasegivethismemotypeoutanddistributetoallemployeesbefore4:
00PM.
5BusinessCorrespondence商业信函
Dialogueone.
DidyouseetheletterIgotfromBradformfilms?
Theysenttherespondstoyourphonecalllastweek.
Ifyouwanttoseesomethingaboutmycalllastweek,whydidn'
ttheysentittome?
6PlacinganOrder下订单
Ourtonercartridgesarealreadyoutofink...Couldyoumakeanorderforanewset?
Wewillneednewcartridgesforalloftheofficeprinters?
Thatwillbealargeorder,probablyabouttwoorthreecases.Theofficesupplystoreweusuallygothroughmightnothavethatmanyinstock.
Youcandoublecheckwiththehousekeepingdepartment,butIamprettysureallofthemachineswillneednewcartridges.Lasttimewhenwemadeourordertothesupplier,thequantitywasalsoespeciallyhigh.Theyareusedtoreceivingsuchbulkordersfromus.Aslongaswegivethemaheadsupacoupledaysinadvance,theycanusuallyfilltheorder.
OK,Iwillmakeafewcallsandrunourorderbyhousekeepingfirsttomakesure.IsthereanythingelseweneedtoorderwhileIamatit?
Ithinktheonlythingistoner.Trytoseeiftheycandeliveritbeforetheendofbusinessdaytomorrow.Weshouldreallytrytodobetteraboutwaitinguntilthelastminutetofillordersthatareusuallymadeonamonthlybasis.Anyhow,seewhatyoucandotoexpeditetheorderthistime.
OK,willdo.
MayIhelpyou?
ItshouldbeunderLeslieSmith.Thenumberis.
Yes,Mr.Smith.Ihaveanorderforthreecasesofcartridges,itthatwhatyouwouldliketorefill?
Yes.
Istherethecorrectbillingaddress?
No,plspostthebilltoCounty,98830.
Iwillsendyouaninvoiceinthenextfewdays.YourordershouldbedeliveredbeforetheendofthedayonMonday.
Thankyou
7CoWorkers同事
mrealyfedupwithHarry!
He'
sthebiggestairheadI'
veevermet.Healwaysmakescarelessmistakes,andhe'
sapaintoworkwith.
Yousouldn'
tbesonegative.You'
llalwayshave
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