Unit 1.docx
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Unit 1.docx
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Unit1
Unit1Airport
RelatedInformation
Whengreetingorseeingoffyourclientsatairportyoushouldalwaysextendyournaturalfriendlinesswithwarmsmilesonaregularbasis.Buteachculturehasitsownrulestraditionsandprotocols.Whiletheneedforcourtesyandrespectisuniversalthewaystheyareexpressedarenot.Whatisappropriateandpoliteinoneculturemaybetotallyinappropriateorevenoffensiveinanother.Becertainthatyou(orthepersonyoudesignate)understandandusetheappropriategreetingprotocolthisisasignofrespectforthevisitorandtheculturethatheorsherepresents.Ifyoudon’tknowwhatconstitutesanacceptablegreetinginyourguest’sculturefinditout.Withthewealthofguidebookscrossculturalreferencematerialsandtrainingprogramsyouaresuretobemindfulofthecustomsandexpectationsofothernationalities.Takefulladvantageoftheknowledge,youcanmakepeopleofallnationalitiesfeelathomeinyourcountry.
Lead-in
1.Listening
Carrier
Flight
Time
Destination
Information
BritishAirways
BA412
12:
00
Amsterdam
LastcallGate17
Scandinavian
Airlines
SK526
12:
05
Stockholm
BoardingGate8
Iberia
IB341
12:
10
Madrid
GoatonceGate16
Alitalia
AZ281
12:
15
Rome
Delayabout30minutes
OlympicAirways
OA260
12:
30
Athens
ProceedtoGate19
Sabena
SN604
12:
45
Brussels
AcallforMr.GastonMeyertoreporttotheinformationdesk
2.Discussion
(Open)
TapeScript:
1.Thisisthelastcallforthetwelveo’clockBritishAirwaysflightBA412toAmsterdam.WouldpassengersforthisflightpleaseproceedwithoutdelaytoGate17.
2.ScandinavianAirlinesannouncethedepartureofthe12:
05flightSK526toStockholm.ThisflightisnowboardingatGate8.
3.Wouldpassengersforthe12:
10IberiaflightIB341toMadridpleasegoatoncetoGate16wherethisflightisnowboarding.
4.Alitaliaregrettoannouncethattheir12:
15flightAZ281toRomewillbedelayedforapproximately30minutes.
5.OlympicAirwaysannouncethedepartureofthe12:
30flightOA260toAthens.WouldpassengersonthisflightpleaseproceedtoGate19.
6.ThisisacallforMr.GastonMeyer.WouldMr.GastonMeyertravellingonthe12:
45SabenaflightSN604toBrusselsreporttotheairportinformationdeskplease.
3.Vocabulary
1.C2.F3.G4.E5.B6.A7.D
4.Comprehension
1.F2.T3.F4.F5.T6.F7.F8.T
TapeScript:
Clerk:
Goodmorning.
Mr.Smith:
Isthistherightdesk?
MyflightisBA123.
Clerk:
Yes,that’sright.Ineedyourpassportandyourticket,please.
Mr.Smith:
Thereyougo.
Clerk:
Thankyou.Doyouhaveanyluggagetocheckin,Mr.Smith?
Mr.Smith:
Yes,thesetwosuitcases.
Clerk:
Couldyouputthemontheconveyorbelt,please?
Mr.Smith:
Sure.Idon’tthinktheyareover.
Clerk:
No.That’sfine.Youareallowedanadditionaltwocarry-onitems.
Mr.Smith:
Good.Ionlyhaveonebackpack.
Clerk:
Isee.Allcarry-onitemsmustbeabletofitundertheseatorintheoverheadbin.
Mr.Smith:
Mybackpackwillfitundertheseatorinanoverheadbin.
Clerk:
OK.Wouldyoulikeawindoworanaisleseat?
Mr.Smith:
Awindowseat,please.
Clerk:
...Hereareyourluggagetagsandyourboardingcard.Yourseatis36B.
Mr.Smith:
Thankyou.Whatistheboardingtime?
Clerk:
Theplaneisboardingin30minutes.YouleavefromGate15.Haveagoodflight.
Mr.Smith:
Thankyou.Goodbye.
5.Role-play
(Open)
TextA
LanguageStudy
1.servev.
①toworkfor
▲Nowheisservingasawaiterinarestaurant.
▲Johnservesthefamilyasgardenerandalsoaschauffeur.
②tofightorundergomilitaryservicefor
▲Myuncleservedinthenavyfortenyears.
▲HewantstoserveintheU.S.AirForcewhenhegrowsup.
③toprepareorofferfood
▲Thehostessservedherguestsawonderfuldinner.
▲Roastporkisoftenservedwithapplesauce.
synonym:
function,workfor,actas
2.elegant
a.refinedandtastefulinappearanceorbehaviororstyle
▲Helooksperfectinhiselegantdarksuit.
▲Thedirectorofourcompanyisanelegantwhite-hairedlady.
antonym:
inelegant
synonym:
graceful,refined
3.Luxurygroundtransportationisanexperiencemanypeopleturntoduringthemostspecialofdays.
manypeopleturntoduringthemostspecialofdays在句中是定语从句,修饰anexperience,省略了关系代词that。
luxuryn.
①stateoflifeinwhichonehasandusesthingsthatpleasethesenses(goodfoodanddrink,clothes,comfort,beautifulsurroundings)
▲Everytimehegoesonabusinesstrip,hestaysataluxuryhotel.
▲Heenjoyedtherealluxuryofridinginalimousine.
②somethingnotessentialbutgivesenjoymentandpleasure,esp.somethingexpensive,outofseason,etc.
▲Hissalaryislowandhegetsfewluxuries.
▲Theofficewasfurnishedwithalotofluxuries.
antonym:
necessity
synonym:
extravagance
luxurious
a.suppliedwithluxuries;verycomfortable
▲Thiscarisourmostluxuriousmodel.
▲Somepeopleenjoyaluxuriouslifestyleintheirlife.
turnto:
togotosomeoneorusesomethingtogethelp
▲Thecompanyturnedtoaseniorconsultantforbetterbusinessdevelopment.
▲Therecentsurveyshowsthatsomeyoungpeopleturntodrugsintimesofstress.
4.unequaled
a.superiortoallothers;unmatched
▲Hefacedhisopponentwithunequaledcourage.
▲Thecompanycontinuestoprovideunequaledqualitycontrolontimedeliveryandfirstratecustomerservice.
5.extensivea.
①largeinamount;wide-ranging
▲Wehadfairlyextensivediscussions.
▲Ihaveextensivewritingandeditingexperience.
②largeinarea;extendingfar
▲Thesummerresortownsextensivelandbytheocean.
▲Themansionhasextensivegrounds.
antonym:
intensive
6.Satisfactionisguaranteed,morethantenyearsbehindus.
morethantenyearsbehindus在句中是独立成分,采用“名词+介词短语”的结构,表示原因。
guarantee
①vt.topromisesthwithcertainty(tosb)
▲Weguaranteetodeliverwithinaweek.
▲Manyshopkeepersguaranteesatisfactiontotheircustomers.
②vt.toundertaketopaythecostofrepairsresultingfromafaultin(anarticlewhichhasbeenbought)
▲Weguaranteetheclockforoneyearagainstmechanicalfailureorfaultyworkmanship.
③n.awrittenpromisethatcertainconditionsagreedtoinatransactionwillbefulfilled;promisegivenbyonepersontoanotherthathewillberesponsibleforseeingthatsthisdone
▲Tocompetewiththerivalsforthemarket,thecompanyofferedatwo-yearguaranteeforitsproducts.
▲YouhavemyguaranteethatI’llfinishthejobontime.
synonym:
warrant
7.FourSeasonsLimousineiscommittedtoprovidingexcellentservice—that’swhyover85%ofourcustomersswitchtoFourSeasonsLimousineafterjustonetrip.
that’swhy...中的that指代破折号前面的这句话,破折号起到解释的作用。
becommittedto
①beboundorobligedto,asunderapledgetoaparticularcause,actionorattitude
▲Thecompanyiscommittedtoprovidingitsstaffwithbetterworkingenvironment.
▲Pollutionissuchaseriousproblemnowadaysthateveryoneintheworldiscommittedtoprotectingourplanet.
②beresponsiblefor
▲Ourcompanyiscommittedtoofferinghigh-qualityserviceforourcustomers.
▲Heiscommittedtowellexecutingthisprojectplan.
synonym:
beboundto;beobligedto
switchto
toshiftto
▲Manyvotersswitchedtolabour.
▲HeworkedinITandthenswitchedtomarketing.
synonym:
shiftto;transferto;divertto
8.destination
n.theplacetowhichoneisgoingordirected
▲Russia’sMirspacestationwassupposedtobethefirstdestinationforspacetourists.
▲Thebusinessletterwassenttothewrongdestination.
synonym:
finish;goal
9.beintouchwith
beincommunicationwithsb
▲HowcanIgetintouchwiththesalesmanager?
▲WeareinclosetouchwiththeNewYorkoffice.
antonym:
beoutoftouchwith
10.beequippedwith
besuppliedwith;befurnishedwith
▲Theexpeditionwasequippedwithproperclothing,foodandothernecessities.
▲Alltheofficeshereareequippedwithelectricalheaters.
11.atsb’sdisposal
availableforsbtouseasonewishes
▲Thefirmputasecretaryatmydisposal.
▲Studentshaveawell-stockedlibraryattheirdisposal.
12.courteous
a.characterizedbygraciousconsiderationtowardsothers
▲Hisbehaviorshowsthatheisacourteousgentleman.
▲Sheiscourteoustoeveryoneintheoffice.
antonym:
discourteous;rude
synonym:
polite
13.discreet
a.carefulandpoliteinspeechandbehavior
▲Itisnotdiscreettomakeaphonecalltoyourclientearlyinthemorningwhenheisstillinbed.
▲Youshouldmakeafewdiscreetenquiresaboutthefirmbeforeyousignanything.
antonym:
indiscreet
14.transfer
①n.theactofchangingfromonebus,aircraftetctoanotherwhiletraveling
▲Wouldalltransferpassengerspleasereporttotheairporttransferdesk.
②n.theprocessbywhichsborsthmovesorismovedfromoneplace,job,etctoanother
▲Thisworkerwantsatransfertoanotherpost.
▲CanIhaveatransfertoanewoffice?
③vt.tomovesth/sbfromoneplacetoanother
▲TheheadofficehasbeentransferredfromLondontoCardiff.
▲Shehasbeentransferredtoanotherdepartment.
▲Attheportthegoodsweretransferredontoaship.
15.personneln.
①thebodyofpersonsemployedbyoractiveinanorganization,businessorservice
▲Thegeneralreliedonhispersonneltomakeroutinedecisions.
▲Airlinepersonnelcanpurchaseflightticketsatreducedprices.
②thedepartmentresponsibleforhiringandtrainingandplacingemployeesandforsettingpoliciesforstaffmanagement
▲Youwillfindherinthepersonneloffice.
▲Shehasgotajobinthepersonneldepartment.
synonym:
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