Workplace ViolenceWord文档下载推荐.docx
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Workplace ViolenceWord文档下载推荐.docx
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Contents
Introduction……………………………………………………………..Page3
HowtousethisGuide…………………………………………………Page3
WhatisWorkplaceViolence………………………………………….Page4
TypologyofWorkplaceViolence……………………………………..Page4
ElementsofanEffectiveWorkplaceViolencePreventionProgramPage5
GettingStarted…………………………………………………………Page5
TheWorkplaceViolencePolicyStatement…………………………Page6
ProgramDevelopment………........................................................Page6
RiskEvaluationanddetermination…………………………………..Page7
ImplementationofPreventionControlMeasures…………………..Page8
TheWorkplaceViolencePreventionProgram……………………..Page9
EmployeeInformationandTraining…………………………………Page9
Recordkeeping……………………………….……………………….Page10
ProgramEffectivenessandEmployerCommitment……………….Page10
Discrimination…………………………………………………………..Page11
Post-IncidentResponse……………………………………………….Page11
SamplePolicyStatement………………………………………………Appendix1
WorkplaceViolenceIncidentReport………………………………….Appendix2
WorkplaceSecurityChecklists.………………………………………..Appendix3
SampleEmployeeQuestionnaire……………………………………...Appendix4
FocusGroupInformation………………………………………………..Appendix5
Introduction
OnJune7,2006NewYorkStateenactedArticle2Section27-boftheNewYorkStateLaborLawentitledTheWorkplaceViolencePreventionActforPublicEmployees.ThislawrequirespublicemployerstodevelopandimplementaWorkplaceViolencePreventionPlan,employerswith20ormorefulltimeemployeesmustdeveloptheirplaninwriting.Schoolscoveredundertheschoolsafetyplanrequirementsoftheeducationlawareexemptfromthisrequirement.
ThelawrequiredthattheNewYorkStateDepartmentofLabor(NYSDOL)promulgateregulationsdetailingimplementationoftheprovisionsofthelaw.NYSDOLhasdrafted12NYCRRPart800.6“PublicEmployerWorkplaceViolencePreventionPrograms”(WVPP)tofulfillthatobligation.TheDepartmentreceivedcommentsfromanumberofpublicemployersandpublicemployeeunionspriortopreparingtheregulationforpublicationintheStateRegister.TheproposedregulationwaspublishedforthesecondandfinalcommentperiodintheStateRegisteron9/19/2007.Thereisa45dayperiodinwhichinterestedpartiesmaycommentontheregulation,andapublichearingisscheduledforNovember20,2007.Althoughtheregulationwillnotbeinitsfinalformuntilafterthattime,theframeworkintheregulationsshouldbeusedtoguidetheestablishmentofpublicemployerworkplaceviolencepreventionprograms.TheregulationsarebasedontherequirementsinSection27-bandincorporatemanyoftherelatedprinciplesfoundinsuccessfulSafetyandHealthManagementPrograms.
HowtoUsethisGuide
TheguidemaybeusedtoassistpublicemployersandpublicemployeesinunderstandingkeystepsinestablishingapublicemployerWVPP.Acriticalstartingpointisestablishingaprocessthatincludesthekeystakeholdersinanagency,reviewingrequirementsinthelawanddraftregulations,evaluatingexistingagencyprograms,andthenworkingtoaddressgapsidentifiedinthereview.Thisguidebookisdesignedtoassistpublicemployersandpublicemployeeunionleaderssothattheycanbuildprogramsthatcomplywiththelawandbeyondthat,reduceinjuries,costs,andassociatednegativeimpactsonagencyoperationsthatarecausedbyworkplaceviolence.
Theguideisatooltohelpintailoringprogramstotheactualneedsandconditionsofdifferenttypesofpublicemploymentcoveredbythelaw.Differentinterventionsshouldbedevelopedbasedonthetypeofworkthatisbeingperformedandtypeofexposuresthatareexperienced.Publicemployeesworkinfieldservice,institutional,andadministrativesettingslocatedinrural,suburban,andurbanareas.Conductingacomprehensiveriskassessment,withinputfromthoseatrisk,iscriticaltodevelopinganeffectiveWVPP.
WhatisWorkplaceViolence?
12NYCRRPART800.6definesworkplaceviolenceas“Anyphysicalassault,threateningbehavior,verbalabuseoccurringwherethepublicemployeeperformsanywork-relateddutyinthecourseofhisorheremployment”.
VarioushighprofilecasesaffectingtheNewYorkStatepublicsectorincluded:
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ThedeathoffourWatkinsGlensocialserviceworkerswhoweremurderedbyaclientwhosecheckwasbeinggarnishedfornonpaymentofchildsupport
ThemurderofaBuffalomentalhealthintensivecasemanagerbyapatientduringahomevisit
Thestabbingofastatepublicrelationsofficerinherofficebyacitizenwhowasenragedbycertainstatepolicies
Highprofileeventslikethes
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