HND人力资源与管理报告outcome2.doc
- 文档编号:1647093
- 上传时间:2022-10-23
- 格式:DOC
- 页数:5
- 大小:29.50KB
HND人力资源与管理报告outcome2.doc
《HND人力资源与管理报告outcome2.doc》由会员分享,可在线阅读,更多相关《HND人力资源与管理报告outcome2.doc(5页珍藏版)》请在冰豆网上搜索。
2.1
AccordingtotheMotivation-HygieneTheoryofFrederickHerzberg,peopleareinfluencedbytwofactors,oneishygienefactorswhichisalsomeansfailurepreventer,andanotherismotivationfactorswhichissomekindsuccessbuilder.Satisfactionandpsychologicalgrowtharearesultfactorofmotivationfactors.Dissatisfactionwasaresultofhygienefactors.AndtheMotivation-HygieneTheoryistryingtoprovethattheattitudeindividualshavetowardstheirjobisdecidedthesuccessornotofthetaskinsignificantmeasure.Hygienefactorsareneededtoensurethatanemployeedoesnotbecomedissatisfied.Theydonotcausehigherlevelsofmotivation,butwithoutthemthereisdissatisfaction.DuetotheexpansionplanofScotiaAirways,manystaffhaveaconcernaboutthechangethiscompanymayface.Butifwithoutthehelpofallofthemembersinthebusiness,thisplanisnotgoingtobesuccessful,soitisessentialforthemanagersofScotiaAirwaystodosomethinglikeraisetheirwagesorimprovetheworkingconditiontopacifytheemotionofstaffs.Holidayandmedicalcareisalsocanbecomesomehowthemotivatorfactorstoworkers.Motivationfactorsareneededinordertomotivateanemployeeintohigherperformance.Thesefactorsresultfrominternalgeneratorsinemployees.Inordertoencouragethetalentedworker,themanagersofthebusinessshouldgivethemsomepromotionasarewardorshowthemtheopportunitiesofadvancement.Itwillgivetheworkerssenseofpersonalachievementandworkhardertogetmorepraise.
Processtheoriesofmotivationprovideanopportunitytounderstandthoughtprocessesthatinfluencebehaviour.EquityTheoryconsideredthataindividualiswhethermotivatedornotisnotonlydecidedbywhattheyhavegot,butalsobywhattheyhavegotisfairenoughtoanyoneelseornot.Sothedistributionrationallyisimportantforstimulatingjobmotivation'factorsofindividualsinanorganization.Someonewillcomparedtoothercolleaguesthattheratioofinput,liketime,effortandability,andoutput,likesalary,praiseandachievement,andwhenitisequal,theywillfeeljustice.AndScotiaAirwayswilneverstoptorecruitnewstaff,wheneverthereissomeonewhohasgetintothiscompanywithanunfairway,theoriginalmembersinScotiaAirwayswillfeeluncomfortableandthinkingthattheireffortisnotworth.ThisisgoingtobeadisasterforScotiaAirwayscausetheiroriginmemberwillnotbeinghard-workinginthatunfaircondition.
2.2
AsmanagementofScotiaAirways,therefacedmanychallenges.Accordingtothecase,wegotthattheScotiaAirwaysplanstoexpanditsmarket,andsetanambitiousprogrammeforexpansionoverthefiveyears.Whenfaceofmoreandmoreworker,themanagementshouldgivetherightofmanege,thelowlevelmanagement.Letthestaffcanmanagethemselfwhentheyfacesomelowlevelproblem.Thatwillbeimprovetheefficiencyandcommunicationwiththeclient.
Andifthemanagementwanttocontroltheorganization,themanagementmustpayattentiontoteamwork,theteamcohesion.ItisalsocanimprovethestaffperformanceandimprovetheScotiaAirwaysperformance.Forexample,ACMilanfootclub.In2007,theteamhasnoonecanbecalledsuperstar,andtheaverageageoftheteamismuchthananothertheminEurope.ButtheteamalsobecometheChampionoftheUEFAChampionsLeague.Why?
Itisduetotheteamworkandtheteamcohesion.In2007,thecaptainisMaldini,apeoplewhocanunitetheteammembers.SoACMilancanplayabetterlevelinthegame,andwonthechampionshipinthefinal.
Then,Therehavethreecommonsidesinorganization—jobenlargement,jobrotationandjobenrichment.Jobrotationmeansemployeescouldchangehis/herjobsanddovariousjobsafteraperiodtime.Itmakesemployeesfeelfreshaboutmanyjobsthatcanlasttheirmotivation.Andthejobenrichmentmeansemployeeshaveopportunitiestousehis/herabilitieswithdifferentjobs,whichretainedfreshfeelaboutajob,andmakethemhavehighermotivation.ThesecanmakeemployeesinScotiaAirwaysinterestedintheirwork.Butallofthesehaveapremisethatisweshouldfoundtheircharacteristicsandtrainingthem.Staffslevelsisthemostimportantpartofaexpansionorganization,onlyemployeeswithhighqualitycanadaptvariousjobs,andensuringtheyusetheirempowermentright.Italsostimulatesemployees’motivationtoworkharder.Thefinal,themanagementofScotiaAirwaysshoulddividedgoalstomanysmartobjectives.Itmakesgoalstobemoreclearandacceptablewhichiscompletedconvenient.Inaword,thesemethodscanmakeemployeesdevelopallabilitiestowork,maximumthebenefitswithinScotiaAirways,andpromotetheexpansionofit.
2.3
Atfirst.TheScotiaAirwaysOnlyhired80employees.Becauseofexpansion,themanagementdecidetoexpandthesizeofthedepartment.Sothe
- 配套讲稿:
如PPT文件的首页显示word图标,表示该PPT已包含配套word讲稿。双击word图标可打开word文档。
- 特殊限制:
部分文档作品中含有的国旗、国徽等图片,仅作为作品整体效果示例展示,禁止商用。设计者仅对作品中独创性部分享有著作权。
- 关 键 词:
- HND 人力资源 管理 报告 outcome2