招聘要素外文翻译.docx
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招聘要素外文翻译.docx
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招聘要素外文翻译
原文:
RecruitingRequisites
Chapelle,Tony.
Thereisaworldfullofterrificpeopleandyouwouldbesurprisedathowmanyofthemarelookingforagoodoffer.Thequestionis—howdoyougetthemtowanttoworkwithyou!
Marketingtoprospectivestaffmembersisnodifferent(andnolessimportant)thanmarketingtoyourguests.Ifyoucreateastrongmagnet,youwillpullinmoregoodpeoplethanyoucanbelieve!
Asitiswithyourguests,nobodyislikelytowalkinthedooriftheydon‘ktnowthatyouarethereorwhatyouhavetooffer.Thisbringsustothesubjectofrecruiting.
Lookingforthe―Sparklers‖
Don‘tunderestimatethevalueofawellthough-toutrecruitingprogram.Partofthejobistoidentifythebestofthosecandidateswhoapply;thatpartoftenreceivesalotofattention.Butyoualsoneedtohaveagoodsysteminplacetoensurethatyourcandidatepoolisalwaysbeingreplenishedwithhighqualitycandidatestochoosefrom.Neverforgetthatthesuccessofyouroperationdependsonthequalityofyourstaff.
Recruitingshouldbeanongoingproject.YoualwaysneedtobeonthelookoutforwhatMikeHurstofFt.Lauderdale‘s15thStreetFisheriescalleda―sparkle
isthatnaturaltalentwhoinstinctivelyknowshowtodelightyourcustomersandbrightenupyouroperation.
Youcannotaffordtoleta―sparkler‖getawaywhenyourunacrossone.Ifyou
do,bytomorrow,heorshewillbehelpingtobuildthebusinessofsomeoneelseoperation.
Anotherkeypointtokeepinmindisthatthepeopleyoumostwanttohiremaynotbeactivelylookingforwork.Theymaynotevenbeemployedinfoodservicerightnow.
Thesimplefactisthatyouhavetomarketforstaffthesamewayarestaurantor
otherbusinessmarketsforcustomers.Youmayhavebuiltagreatfoodservicedepartment,butyoucan‘atssumethat―sinceI‘vbeuiltit,theywillcome.‖Ifyourfacilityisagreatplacetoworkandyouhaveagreatopportunitytooffer,youhavetotakethatmessagetothemarket.
Goodpeoplearenotlikelytobeoutwanderingthestreets.Goodpeoplealreadyhaveajob.Theymaynotbethrilledaboutwheretheyareorwhattheyaredoing,buttheydefinitelyarenotunemployed.
Thatmeansyouwillneedtocastawidenetinyourrecruitingefforts(seesidebar).Buteventhegreatestrecruitingideawillnothelpyouifyourexecutionorfollow-upispoor.Forexample,leavingblankemploymentapplicationswithahighschoolguidancecounselorisagreatidea.However,unlessyouregularlystayincontactwiththeschooltoseewhatinteresthasbeengeneratedfromthestudents,youmaymissapotentialstar.
WhattoTellApplicants
OnethingIalwaysadviseisthatyoureviewhowyourespondwhensomeoneasks,―Areyouhiring?
‖
Thecorrect(andonly)answershouldbe,―Wearealwayslookingforgoodpeople.Hereisanapplication,alongwithaletterthatexplainswhatweareallabout.Takethemhomeandreadtheletterfirst.Then,fillouttheapplicationandgiveusacalltosetupatimetotalk.‖
Thelettersetsforthyourdepartment‘gsoalsandobjectives,outlinestheapplicationprocedure,setsforthwhatyourorganizationexpectsfromapplicantsandwhattheycanexpectinreturn.Ithelpsassurethateveryapplicantisequallyinformedandprovidesavaluableself-screeningdevice.
You‘llwanttoattachthesamelettertoemploymentapplicationsyouleavewiththathighschoolguidancecounselorandothersinyourrecruitmentnetwork.Itisamuchmoreeffectivewaytogetgoodemployeeprospectstocontactyou.
Here‘smycard
Oneofthemostpotent(andmostoverlooked)recruitingtoolsisthebusinesscard.Wementionedthatyourbestprospectsprobablyalreadyhavejobs.Inyour
day-to-daytravels,whenyourunintosomeonewhoimpressesyouwithhisorherattitudeoreagernesstoserve,givethemoneofyourcards.Youmightsaysomethinglikethis:
Ihavebeenveryimpressedwiththeserviceyouhaveprovidedme.‖Hand
themyourcard.―Ifyouknowofsomeonelikeyourselfwhomighteblookingforanopportunity,pleasehavethemcallme.‖
Ingeneral,itisbesttoavoidadirectapproach.Mostpeoplewhoreceivethiskindofcomplimentwillkeepthecardforreferenceandwillveryoftencontactyouthemselvesiftheygettoapointwheretheywanttochangeanexistingsituation.Buteveniftheyarehappywheretheyare,theymaypassyourcardalongtoafriend.Goodpeopletendtohangoutwithgoodpeople.Whenyoumakeastrangerwiththerightkindofattitudepartofyourrecruitingnetwork,youaremuchmorelikelytofindcandidatesofthesamecaliberfromunexpectedsources.
Thinkofhowpowerfulthistoolcouldbeifeveryoneonyourstaffhadbusinesscardsandwascontinuallyonthelook-outforgoodpeople.What?
Yousayyoucan‘taffordtogiveeveryonebusinesscards?
Consideritthisway:
ifyouhave50peopleonyourstaffandifyoucanget500businesscardsprintedforabout$10thatmeansyouwouldbelookingataninvestmentofabout$500togetcardsforeveryone.
YourBestAdvertisement
It‘asclichéthatword-of-mouthpublicityisthebestkindyoucanget.Butanumberofoperatorshavefoundthattrulyharnessingthatideacanpayoff.Takingconsciousanddeliberateeffortstoconsistentlyaskandremindstafftokeeptheireyesopenforprospectivehires;he‘sfoundtheresultsastonishing.
―You‘bdesurprisedhowmanyofyourownemployeesdoknowpeoplethatneedwork,‖hesays.―About90percentofourcurrentutilitypteoatmwashersand–traydeliverers–havecomefromreferrals.‖
AlthoughAlmeidahasn‘htadtoimplementone,oftenamonetaryincentiveprogramhelpswithreferrals.ThefoodandnutritionservicesdepartmentatFairfaxCountyPublicSchoolsinVirginiaoffersrecruitmentbonusesof$200foremployeeswhobringaboardanewworker–parttimeorfull–whostaymorethan90days.
―Therearesomeemployeeswho‘llrecruitfive,six,sevenpeopleayear.Itadds
uptobequiteabonus,‖saysFoodandNutritionServicesCoordinatoHreArmbayl,SNS.―Wor-dof-mouthisoneofourbestwaysoffindingnewemployees.‖
AtBrynMaws,Chung-Templetonawardsa$500referralbonusafteranewfulltimeemployeehasclockedin90days.―Thecurrentworkersknowthecultureandare
investedinhelpingoutanynewemployeetheybringin,‖sheexplains.―Reallyworkingthissystemischeaperthanplacinga$2,000,four-lineadintheSundaypaper,andit‘msoreeffective,too.Sincewe‘vebeenpushingtheideaofword-of-mouthreferralstoouremployees,we‘vebeensellingpositionsfasterandhavingpeoplestaylonger.‖
Inaslighttwistontheconcept,Chung-Templetonalsokeepsuppersonnel-orienteddialogueswithindustrycolleaguesatothercollegesanduniversitiesinthearea.
―Iknowitseemscountre-intuitivetoaskanotheroperationfortheir?
rejects,‘
it‘sreallynotthecase,‖sheexplains.―Justbecausesomeonemightnotberightfor
onecollegedoesn‘tmeantheymightnotberightforanother.Sometimes,it‘sju
matteroftiming–youmightcomeacrossagoodapplicantandthink,?
IfonlyIhadapositionforthisperson!
‘Well,anotheroperationnearbyjustmight.We‘veactu
filledquiteafewpositionsverysuccessfullythatway.‖
Duringtheacademicyear,studentpart-timerscompriseabout40percentofChung-Templeton‘wsorkforce.Butinthesummer,tokeepabreastofconferencesandotherprogramsconductedoncampus;shehaddifficultyfillingspotsuntilshetooktoemailingstaffandfacultytoinvitetheirhighschoolandcollege-agedchildrentoapplyforsummerjobswithherdepartment.―Itworksoutwellforus.Theygetto
ridetoworkwithmomordad,sotheyshowupontime.‖
AnotherwayChung-Templetonluresprospectiveemployeesistooffertemporaryworkersahigherrateperhourthannormal,butnobenefits.―Thisgivesthemachancetotryouttheposition.We‘vehadacoupleofmiscellaneoustemporary
employeesgothisrouteandthenswitchovertofulltime.‖
OverlookedApplicantPools?
AtSAS,thebusinessintelligencesoftwarecompanyinCary,NC,Foodservice
ManagerJulieStewarthas,foradecadenow,staffedtheentiredishroomsinbothofhercaféswithautisticemployeesshehasmetthroughtheUniversityofNorthCarolina‘TsEACCHdivision(TreatmentandEducationofAutisticandRelatedCommunications-handicappedChildren).
―Wehadbegundoingjobtrialswithstudentswithdevelopmentaldisabilities,andwereintroducedtotheTEACCHprogramwhenwefirstbecameinterestedinhiringastudentsupportedbytheorganization,‖shesays.
Currently,Stewartemployssevenfulltimepeople–alladultsnow–withbackingfromtheprogram,whichsuppliestwotrained,andonsitejobcoaches.Onecoachineachlocationdailysupervisesandencouragestheworkers.
―Bfeorewefoundtheseemployees,wewereconstantlytryingtofillthosedishroompositions,‖Stewartsays.―Ourautisticemployeesneedroutineandstructure,so
thedishroomdutiesareagoodfitforthem.They‘realsoverydependable,andthey
achievesatisfactionfromtheirjobs.‖
Infact,inthe10yearssinceshebeganheraffiliationwithTEACCH,Stewarthaslostonlyoneemployeefromtheprogram,whichjusthappenedtomoveoutofthearea.―Theresthavebeenherethewholetime,andtheyledtoco‘mreetothwrilorkeveryday.‖
BeforelearningaboutTEACCH,StewarthadalreadybegunworkingwithspecialeducationstudentsfromWakeCountyhighschoolsinaninformalarrangement,bringinginstudentsafewhoursaweektolearnjobskillsinexchangefortheirhelpinthekitchens.
Butinrecentyears,sheorganizedtheeffortintoafullprogram,alsopullinginadultstudentsfromtheCompensatoryEducationProgramatnearby
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