English Level One Training0124.docx
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English Level One Training0124.docx
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EnglishLevelOneTraining0124
AcceptingAssignedWork
SmartSentences
1.I’msureI’lladaptquicklytothework.
2.Suchdataisconfidential.
3.Wouldyoupleasetellmewhatthespecificworktomeis?
4.I’mreallyinthedarkoneverything.
5.Ourprojectmustproceedatareasonablyquicktempo.Surelyonemonthisample,isn’tit?
6.Howaboutifwegotomorrowinstead?
7.TheprojectisduetwoweeksfromMonday.
8.WehavetosubmitthefinalreportbyThursday.
9.Anyway,yougottodoyourresearcheverysingleday.
10.Youcantakeyourtimethough.
11.Ittookmeawhiletofigureouthowtodothisproblem.
12.Now,weareoutoftime.
13.Idon’twanttobethelast-minutepersonnexttime.
Dialogue1
A:
Goodmorning,MissZhang.Sothisisthefirstdayforyoutoworkhere.Ihopeyoulikeyourjob.
B:
Goodmorning,Mr.Wu.Thisisthefirsttimeformetodothiskindofwork.I’vegotalottolearnfromyou.IthinkI’llenjoyworkingwithyou.
A:
Ihopeso.MissZhang,nowletmetellyouyourdefinitedutieshere.Thisisyourdesk.Pleasesitdownhere.
B:
Thankyou.
A:
MissZhang,yourmaindutyistoanswerphonecallsandtransferthemtothepersonwanted.
B:
Isee.Whatifthepersonwantedisout?
A:
Inthatcase,youareresponsibletoasthecallertoleaveamessage.
B:
IsthereanythingelseIshoulddo?
A:
Yes,youareresponsibleforkeepingallthefilesinorder.
B:
Allright.
A:
Ifyouhaveanyquestions,Iwillhelpyou.
B:
Thankyou.Mr.Wu.
Dialogue2
A:
I’mnotsurewhatyouexpectmetodo,Michelle.You’venotbeenveryclearaboutanyofthis.
B:
I’msorry,Roger.MaybeIdidn’tmakemyselfclearenough.Weshouldgettogethertodiscussthis.
A:
Yeah.Ithinkthatwouldbeagoodidea.I’mreallyinthedarkoneverything.
B:
Fine.Let’smeetthisafternoon.I’lldrawyouabetterpictureofthesituation.
Dialogue3
A:
Where’stheJimmy’sfile,Christine?
B:
Ihaditrighthereaminuteago,Mr.Wang.Umm,Justaminute…
A:
Christine,Iknowyou’renewhereandthere’salottolearn,butyouaregoingtohavetolearntokeepourworkinabetterorder.Wecan’taffordtoloseanimportantdocument.
B:
Yes,Sir.Iapologizeforthat.Here’sthefileyouwerelookingfor,Mr.Wang.
MakingaSchedule
SmartSentences
1.It’scertainlyatightschedule.
2.I’vemanagedtobookflightatthetimesyouwanted.
3.I’vejustthoughtofsomething.
4.Itmightbeworthgivingheraringandaskingifshehasanyideas.
5.Havethemilestonesbeenidentifiedforthenewproject?
6.Well,frankly,wearerunningalittlebehind.
7.OurbossandIdon’tseeeyetoeyeonhowacompanyshouldberun.
Dialogue1
A:
Well,MissChen,haveyoumadetheplanforourtourinNewYork?
B:
Yes,Mr.Wang.ShallIexplainthedetailsoftheitinerarynow?
A:
No,notnow.ButwouldyoutellmehowyouarrangeyourscheduleforMay28?
B:
Letmelookattheplan.Ah,yes,Mr.Wang.We’llvisitFordCompanyinthemorningfrom8:
30to10:
00.After10:
00,thedeputygeneralmanagerofthecompany,Mr.Blake,willdriveustothehotel.Atthesametime,he’lltalksomethingaboutthecompanywithyou.
A:
Isthereanythingelsebeforelunchtime,MissChen?
B:
I’mafraidnot.
A:
Inthatcase,wouldyoupleasechangetheplanalittlebit?
WeshallhavelunchwithMr.Goode,theGeneralDirectoroftheSunChemicalCorporation.HewillleaveforShanghaiintheafternoon.
B:
Allright.WhataboutMr.Blake?
A:
WewillfinishtalkingbeforelunchtimeandjoininthetalkwithMr.Goodeduringthelunchtime.
B:
Yes,Mr.Wang.I’llrevisetheschedule.
Dialogue2
A:
MissChen,IwillgotoAmericatospendmyholiday.WouldyoupleasebookaseatonaflightfromBeijingtoWashingtonthisafternoon?
B:
Allright,Mr.Brown.AtelexmessagefromLondonhasjustcomein.ShallIgetitforyou?
A:
Yes,pleasegiveittomenow.Bytheway,anyorderstoday?
B:
Yes.IhaveforwardedthemtotheSalesDepartment.Here’sthetelexmessagefromLondon.
A:
Thankyou.
B:
ShallIholdyourbusinessmailwhileyouaregoneorhandlethelettersmyself?
A:
Handlethelettersyourselfandkeepthemonfiles.Butforwardprivatemailstometwoweeksbeforetheendofmyholiday.
B:
Isee.
A:
Thatwillbeallfornow.I’llcallonyouifIneedanythingelse.
Dialogue3
A:
Well,that’sit,Susan.SevenappointmentsinParisareatthebeginningoftheweek,andfourinFrankfortareattheendoftheweek.Thatshouldkeepmebusy.
B:
It’scertainlyatightschedule.
A:
Nowit’saquestionofgettingthere.IneedaflighttoParisonSundayeveningandahotelinParisforthreenights.IhavetobeinFrankfurtbyeleveno’clockonThursdaymorning,andI’llneedahotelforonenight.
B:
Atwhattime?
A:
Mylastappointmentisatthree,soIshouldbefreebyfiveattheverylatest.IthinkIcouldgettotheairportbysix.
B:
Doyouknowhowfaryou’llbefromtheairportatfive?
A:
No,notreally.
B:
Soyou’renotsurehowlongitwilltaketogetthere?
A:
No,butI’msureitwon’ttakemorethananhour.
B:
Don’tforgetitisFridaynight.IfFrankfurtisanythinglikeLondon,everyonewillbeleavingfortheweekend.Itwillbetherushhour,andtrafficmightbemobbingveryslowly.
A:
Youarepessimist.
B:
I’marealist!
MakingandAnsweringPhoneCalls
SmartSentences
1.Hello!
FranklinCompanyPersonnelDepartment.
2.Goodmorning,FranklinCompany,mayIhelpyou?
3.PersonnelDepartment.ThisisCarolspeaking.
4.Herlineisbusyatthemoment.Cansomebodyelsehelpyou?
5.He’stalkingalong-distancecallnow,whatcanIdoforyou?
6.Hangonasecond,please.
7.I’msorry.Iwasjustonmywayout.CanIgetbacktoyoulater?
8.Thelineisfuzzy.
Dialogue1
A:
Hello.ThisisNewVisionTranslationCompany.
B:
Hello.MayIspeaktoLisa?
A:
ThisisLisaspeaking.
B:
Hi,thisisBruce.
A:
Hi,Bruce.Howhaveyoubeen?
B:
Justfine.Icalledtoasksomethingabouttranslation.
A:
Pleasetellmewhat’sgoingtobetranslated.
B:
AHongKongtechnologycompanywouldliketoinvestinourdistricttobuildafactory,butsomefilesaboutthiscompanyareinEnglish.SothegovernmentofthisdistrictwouldliketoaskyourcompanytotranslateitintoChinese.Ifit’sOK,wecanmeettomorrow.
A:
Noproblem,wehavethebesttranslatorshere,andthepriceisreasonable.Pleasebringthecopiesofthefileswhenyoucomeheretomorrow.
B:
OK,wewilltalkaboutthedetailswhenwemeet.Seeyoutomorrow!
A:
Seeyoutomorrow.Bye.
Dialogue2
A:
Goodmorning,Director’soffice.
B:
MayIspeaktotheDirector,please?
A:
I’msorry.Heisinthemeeting.Isiturgent?
B:
Yes.Willhebelong?
A:
Iexpecthimbackinoneortwohours.ShallItakeamessageorwillyoucalllater?
B:
I’llcallagainlater.Goodbye.
Dialogue3
A:
HelloAustralianTradingCompany.CanIhelpyou?
B:
Hello.Yes.ThisisMr.KentofOrientalLtd.WeareinterestedinthecarpetsadvertisedbyyouandIthinkthecarpetwillfindareadymarketinourcountry.
A:
MayIhaveyourspecificinquiry?
Ifyoumakeaninquiry,wecanofferyoufirm.
B:
Couldyougivemesomeideaaboutyourprices?
A:
Well,ifyouplease,Icansendourpricesheetstoyoubyfax.What’syourfaxnumber,please?
B:
6885486.Ifyourpricesarefavorable,wecanplacetheorder.
A:
Bytheway,enquiriesforcarpetsaregettingmorenumerous.You’dbetterplaceyourorderassoonaspossible.
B:
Isee.Well,I’llthinkaboutitandcallyoubacktodiscussittosomedetailssoon.
A:
OK,willbelookingforwardtohearingfromyou.Good-bye.
B:
Good-bye.
MakingAppointments
SmartSentences
1.Wouldyoulikemetoconfirmtheappointment?
2.I’llconfirmyourappointmentassoonaspossible.
3.Iwonderifhecouldseemeearlytomorrowmorning.
4.ThisisInternationalTradingCorporation.IwonderifMr.Smithcanseemetomorrow.
5.Ourmanager,Mr.Wang,wantsmetoletyouknowhe’sfreenextMonday.
6.Actuallywejustwanttoputitoffuntilsuppertime.
7.Wehavealsoinvitedsomeofthegovernmentofficialstobepresentatthedinner,sothatyoucanfindoutsomethingaboutthepolicies.
8.Peter,IamjustcallingtosaythatIcan’tkeeptheappointmentthisafternoon.Iamextremelysorry.
Dialogue1
A:
Doyoustillrememberourappointmentthisafternoon,Mr.Wang?
B:
Ofcourse.Iwon’tforgetit.
A:
IamverysorrythatIhavesomethingemergenttodealwithtoday.SoIamnotabletocomethisafternoon.
B:
That’sallright.Wecanpostponeitforafewdays.
A:
Couldweputitoffuntiltomorrowmorning?
B:
Whatabouttomorrowafternoon?
A:
Ofcourse.ThatwouldeOkayifitisallrightwithyou.
B:
Let’smakeit.
Dialogue2
A:
ThisisSusan.Willyoubehereattwoo’clockthisafternoon?
B:
Why?
Ithinkitshouldbetwoo’clocktomorrowafternoon.
A:
I’mverysorry.Iwon’tbeinShanghaitomorrow.Ithinkwecanmakeitalittleearlier.
B:
Well,Iamafraidthatmyscheduleisfull.Whenwillyoubeback?
A:
Maybeinthreedays.Itishardtosay.
B:
Thenwhenyoucomeback,letmeknow.Ithinkwecanfixanothertime.
Dialogue3
A:
Hello,BillBurtonspeaking.WhatcanIdoforyou?
B:
Hello,Mr.Burton.ThisisJennyJenkinsofBradfordandSonsreturningyourcall.IamsorryImissedyouwhenyoucalledmyofficethismorning.MysecretarysaidyoucalledconcerningourmeetingnextTuesday?
A:
Yes,Ms.Jenkins,thankyouforreturningmycall.Iamgladtofinallygetaholdofyou.IwantedtoletyouknowIwillnotbeabletomakeourmeetingnextTuesday.Iwillbeoutoftownthatday.IsthereanypossibilitywecanmovethemeetingtoMonday?
B:
I’msorry.IamafraidI’mcompletelybookedonMonday.Woulditbepossibletopostponeuntilyoureturn
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- English Level One Training0124